Energy

Recently got a 28.8kWh SMILE-G3-B5-INV and SMILE-G3-BAT-9.3S, trying to join the Agl Vpp group but couldn't find these in the eligible list. Is the list going to be updated soon or changing the retailer is the only option? TIA

I understand AGL is required to pay the Qld Government Energy Rebate for concession card holders inclusive of GST. However on examining my bills from AGL, I am being paid the rebate GST exclusive. So for the 25/26 financial year I received only $351.40 as opposed to the $386.34 I believe I am entitl

I cant find any email or online chat to apply for my renfund after closing my accounts?

I signed up for Battery rewards plan and set up to export energy from 5Pm onwards. I am using FoxESS inverter and set it up to export from 5PM at 10khw. I observed the export getting interrupted as it approaches 10kw every time. Do I need to write to my distributor (AusGrid) and get approval to expo

There have previously been discussions about real-time data from smart meters, at the time this wasn't possible but things are changing quickly. On the AEMC webpage I find "On 18 December 2025, the AEMC published a final determination and final rules to enable all consumers and their appointed repre

Find out more about our new Energy Allowance Plan We're excited to introduce the AGL Energy Allowance Plan, a new trial designed to help eligible battery owners enjoy more predictable energy costs and spend less time thinking about managing their battery. If you are deemed eligible and invited to jo

We’re excited to launch our new Battery Rewards Plan— an energy plan designed for customers with home batteries in NSW, QLD and SA who want to make the most of their stored energy. By choosing to export energy back to the grid during peak times, eligible customers can earn up to $600 in Digital Visa

AGL has just deducted about $2,300 (in two lots) from my one of my accounts - without permission!. That particular account is now well overdrawn. It has caused significant stress to say the least. I recall entering my banking information into AGL system via the app, for ease of making payments - not

Hi there. Sigenergy Battery VPP issue. During this afternoons VPP event in NSW I noticed that when discharging was requested your config would cause the solar to drop to 0kw production. This seems like a config error that should be fixed. I believe you have the export priority incorrect and should h

My EDMI Atlas Mk10D meter shows an ERRoR 3. I am not aware of any power issues, all seems to work fine, but I like to know what it means and if it is serious.