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Topics (6)
Energy Accounts & PlansQuestions and discussion about AGL's Energy plans and your AGL Energy account | 1631 posts | Meters & ConnectionsQuestions and discussions about your electricity and gas meters, connections, disconnections and more | 764 posts | Solar, Batteries & ElectrificationQuestions and discussion about solar, batteries, and electrification | 413 posts | Managing Your EnergyQuestions and discussions about managing your energy usage and saving money | 139 posts | Energy - GeneralAll general questions and discussion related to energy | 488 posts | BusinessQuestions and discussion about your business energy needs | 9 posts |
Latest discussions
Accepted Solution
Over charge
Hi. I am from Klemzig SA, and have purchased a plan with AGL for power and gas. I have been paying the bills on time for my entire year of subscription. there has been no bill overdue for me. After 1 year of my subscription, later in May 2026, i got a bill for 2600 AUD, which was explained as the ol
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Energy - General
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FiT inverter limits Battery Rewards Plan
Just want to confirm the terms for the FiT for the battery rewards plan. I am on Ausgrid (NSW) and see that for NSW customers the FiT terms states "a small PV generator which has an inverter capacity of no more than (or is export limited to) 10kw that complies with ... etc)". Is this 10kw per phase?
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Energy Accounts & Plans
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What does the smart meter rollout mean for your business?
Learn about the smart meter rollout and what it means for your business from AGL's Cameron Byrne on Channel 7: No more estimated readings, physical meter reads or submitting your own. With the AGL app or My Account, you can track your up-to-date energy consumption.Check your electricity box and if t
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Business
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No usage information in App
Hi I joined AGL on 22/06/2026, received sales order confirmation on 24/06/2026, connection completed on 02/07/2026. Up to now my usage is still blank. Called and was told my account was blocked in order to make my data are correct. What should I do?
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Energy - General
279
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closure of account no. ending in 5428
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Energy Accounts & Plans
286
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AGL VPP and Sigen AI mode after VPP event
For a Sigenergy system running Sigen AI Mode and enrolled in the AGL BYOB VPP, after a completed VPP dispatch event, what operational mode is shown in the mySigen app? Does it return automatically to Sigen AI Mode, remain in Remote EMS/VPP Mode until released, or revert to Self Consumption?
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Solar, Batteries & Electrification
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AGL VPP and Sigen AI
Has anyone with a Sigenergy system successfully completed AGL BYOB VPP onboarding? Could you post a screenshot of your Operational Mode page and the Virtual Battery Allocation screen after activation? I’m trying to understand whether AGL leaves Sigen AI active, uses Remote EMS, or enables Virtual Ba
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Solar, Batteries & Electrification
340
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Accepted Solution
Re: Tax Invoices
I can't find a Tax Invoice number on my account. Where is it located?
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Energy Accounts & Plans
16K
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Accepted Solution
Digital Meter Possibly not sending info to AGL?
Hi I have a digital smart metre and it seems like the daily usage and solar export is not being sent to AGL it just says estimated and is way out. Is there a way I can send readings of my metre or a way AGL can read it remotely?
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Meters & Connections
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