We’re excited to launch our new Battery Rewards Plan— an energy plan designed for customers with home batteries in NSW, QLD and SA who want to make the most of their stored energy.
By choosing to export energy back to the grid during peak times, eligible customers can earn up to $600 in Digital Visa Gift Cards.^ It’s our way of rewarding smart energy choices that support a more sustainable grid.
^Prepaid Digital Visa gift cards are allocated quarterly and value varies depending on kWh exported in certain peak times. Earn a $10 gift card if you export between 1kWh and 50kWh and for every additional 50kWh an extra $10 will be added to the card value – up to a maximum of $400 each quarter.
T&Cs available at agl.com.au/compare-plans. Basic Plan Information Documents available at agl.com.au/bpid. Prepaid Visa T&Cs available at agl.com.au/bpvisaterms
Please don’t share personal or account information publicly. For account-specific help, visit our Contact Us page.
700-750kWh over 3 months each quarter is a lot of kWh to come up with through Winter for most.
Each quarter is a $150 gift card, but you might miss out on at least 1 of those, for some with smaller PV / battery, they might only get 1 quarter gift card a year, and have their battery drained a lot through the other 3 quarters.
I feel most people will at least want to know what sort of gift cards they are, straight out debit card that can be spent anywhere, or if specific brand.
2c general feed in tariff is a bit on the low side too.
I feel such an offer would need very careful calculations.
Just so you are aware, the Battery Rewards Plan is a separate offer to our VPP. If you meet the eligibility requirements for our VPP, you can join and start earning more rewards even if you’re already on the AGL Battery Rewards Plan.
In terms of the Digital Vist Gift Cards, they can be used anywhere Prepaid Visa Gift Cards are accepted online and in-store with contactless point of sale terminals. Your AGL Prepaid Digital Visa Card cannot be used as a credit card or linked to any deposit account. You first need to activate the card, following the prompts in your email or SMS. Your card will remain valid for 3 years.
I dug deeper and saw that the rewards were not just for that 700kWh - 750kWh, there are lower tiers too, so any sort of bonus is on top of other benefits one might be on (VPP etc).
Good to know about the card and useful anywhere, much nicer having that option.
I'm guessing AGL are trying various offers to see what people might be more aligned to, maybe after I finish the Solar Grid Savers trial (sans battery) I will look at all on the table for VPP and other such.
Thx for this. Are you saying that the rewards will stack. i.e. under VPP says 'AGL is pay $1 for 1kWh exported from 5pm to 9am' (with a cap of 250kWh in a quarter).
Under Battery Rewards, you are tracking and accumulating total exports towards gift cards.
Does that mean that the exports between 5pm-9pm count towards both ... i.e. $1 under VPP plan and also towards Gift Cards under Battery Rewards?
@prayas where are you getting the "$1 for 1kWh exported from 5pm to 9am' (with a cap of 250kWh in a quarter)" from ?
I know things are different in various states / regions, but I'd be flabbergasted to know any get near that, eg Solar Savers pays 8c for first 10kwh a day, then 2c thereafter.
The $150 / quarter offer (up to $600 a year) is pretty good for those that want such a reward.
The 700kwh - 750kwh export per quarter is equal to 7.6kwh - 8.2kwh a day, quite achievable for most average mid size 10kw PV systems even through some winter days.
You'd probably want 20kwh of battery capacity to enable dumping of that (say safe) 10kwh a day, and still have enough to carry you through the usage needs for the evening / next morning before the sun's producing again for you to recharge.
A $150 reward for 700kwh exported a quarter would be equal to 21.4c / kwh.
A $150 reward for 750kwh exported a quarter would be equal to 20c / kwh.
Nothing to sneeze at if you can use it for groceries, other essentials, or even a nice reward of something one just wants.
Based on what I understood, yes that is on top of whatever VPP rate you get normally for exports.
For SA, that appears to be the usual 2c / kwh on this plan.
I am in NSW ... the standard AGL VPP plan in NSW (with $200 sign-on bonus)
(It won't let me post link to the AGL plan)
It says ......
Earn $1/kWh per VPP event
You might need to buy extra energy from the grid if we use your battery. To ensure you come out ahead on your bills, you’ll get an annual credit valued at $1 for every kWh we’ve moved to or from your battery during VPP events.
250kWh annual limit For peace of mind, AGL will not charge or discharge a total of more than 250kWh from your battery in a year.
20% power reserve We’ll always leave charge in your battery. 20% for Teslas and you can choose the level for other models in the battery settings.
And then, it seems this stacks-up, if you have the Base AGL plan as that new "AGL Battery Rewards Plan" - with GIFT CARDS - which I asked in my original question.
If I export 1,200 kWh each quarter throughout the year, that would total 4,800 kWh (1,200 × 4). Could you please confirm whether I would receive $300 per quarter (a total of $1,200 for the year), or if there is an annual cap of $600?
Additionally, could you please clarify how each quarter is calculated?
I don't think there is a limit. I have been exporting an average of 10kWh each day between 5-9pm, since September. (At some point, I will sign-up to the VPP). Looking forward to that gift card. 🙂
I am particularly keen to understand how you calculate the 'quarter' ... does it start from the day we signed-up and activated the Battery Saver Plan (or you go by calendar quarters)?
An additional question for AGL team --- if we sign-up to your VPP (on the Battery Saver plan), the kWh energy we export for each VPP event (capped to 250kWh per year) will also count towards the 'Battery Saver plan' gift cards, right?
@prayas I get a message that I would get the sign up credit in January meaning 3 months from joining makes me assume that the quarter is the billing quarter from the day you join.
@Gihan I am waiting for AGL to confirm .. regardless, this will be quarterly and will align with 90 days from your sign-up date (or the next quarterly bill) ...
Hi Basil, now that there is plenty of Sigenergy battery units being installed, do you think the customers with the same who are in the Battery Rewards plan will also be able to add the VPP plan any time soon?
Yes, AGL bill credits can be used towards supply charges, as credits are applied to the total balance of your bill which includes both usage and supply charges.
For every 1-40 kWh exported, you’ll earn $10 worth of Digital Prepaid Visa Gift Cards (to a max of $400 in each 3-month period). The $600 per year is just a promotional headline we're using based on an average home battery exporting up to 600 kWh ($150 worth of Digital Gift cards) per quarter.
At the end of your 3-month period, we’ll let you know how much you’ve exported, along with your Prepaid Digital Visa card via email and SMS.
Please clarify - is it “up to $600 per year” as per the banner ad, or “up to a maximum of $400 each quarter” as per footnote ^ ? Put differently, if a customer exports above 1560.1 kWh during the peak period each and every quarter, do they earn $1,600?
Yes, AGL bill credits can be used towards supply charges, as credits are applied to the total balance of your bill which includes both usage and supply charges.
For every 1-40 kWh exported, you’ll earn $10 worth of Digital Prepaid Visa Gift Cards (to a max of $400 in each 3-month period). The $600 per year is just a promotional headline we're using based on an average home battery exporting up to 600 kWh ($150 worth of Digital Gift cards) per quarter.
At the end of your 3-month period, we’ll let you know how much you’ve exported, along with your Prepaid Digital Visa card via email and SMS.
I recently switched to AGL because I found their Battery Rewards plan very attractive. Before signing up, I confirmed whether my Alpha ESS battery (Serial Number: ALD series) would be eligible. It’s been quite some time, but I haven’t received any formal communication from AGL. I’ve heard that my battery might not qualify for this plan, though nothing has been officially stated.
I’ve tried calling AGL multiple times, but all I’m getting is the runaround—being transferred from one department to another, which is frustrating and a waste of time. The export feature for the battery appears in my app, and I can schedule it, but I believe the retailer also needs to configure it on their end. When I spoke with Alpha ESS, they explained that by default, the battery is configured only for home use. For additional purposes like exporting, it must be enabled by the retailer.
At this point, I’m not sure what’s going on. Is there anyone who owns an Alpha ESS battery and has successfully had it configured for export under AGL’s Battery Rewards plan?
I have an Alpha ESS battery and have signed up to battery rewards, and VPP.
I'm disappointed, as Alpha told me their app only enables discharge settings to home and they may update it in future. A helpful AGL solar guy explained this is the case... AGL may put pressure on Alpha. He said even on VPP, AGL can't enable auto time discharge settings for me. I'm willing to wait it out for 6 months, because of the generous account credits AGL has offered me for joining and staying as a VPP
Hello, I have just bought a house that has solar and a battery. We have only been here 3 weeks and I just transferred my AGL service from my previous address.
Some of my neighbours have said that there are more competitive deals available for solar/ battery electricity providers.
I have started to compare. Could you please advise me if the plan that I am currently on is the best available for my situation ?
I’ve signed onto this plan only to be told by Sungrow that their battery/inverter system does not support this feature. 19.2 Kwh battery and 5Kw hybrid inverter in SA.
I have just signed up to your Battery Rewards Plan. How can I track how much energy I have discharged from my battery into the grid? I have just discharged approx 2 kWh from my battery this evening, but can't find any record of doing so.
Thanks for signing up to our Battery Rewards Plan - it’s great to have you on board!
Right now, the AGL app doesn’t show how many kWh you’ve exported from your battery, but you may be able to see this in your battery manufacturer’s app. At the end of each quarter, we’ll send you a summary of your total 5–9pm exports in that period along with your gift card earned.
Thankyou for that. My Home Battery app doesn't give me a running total of exports, but I can see when I am exporting from my battery and how quickly (eg. I usually export at a rate of 5kW). So I can just multiply that by how many hours I export for to work out the approximate amount each day. It would just be nice to know that what I am currently exporting is actually being registered at your end, but II guess I'll just have to trust that.
Also if I leave my exporting until after my solar panels have stopped generating (eg. after 7pm - depending on time of year), then I will be able to check the export amount on the hourly breakdown on the AGL app, as I will know that all of this export will be from my battery. (Whereas at 5pm at present, there will be solar being exported at the same time.)
I assume you won't be paying me for the energy exported from my solar panels between 5 and 9pm? (That would be nice!). I assume you can tell which part of the export is from my battery.
Anyway, thanks and I will make do of tallying up my daily exports, and hopefully it comes close to matching the summary I get after the first quarter.
Thanks @Graeme1 - your tallying method is a good workaround for now, and just to reassure you, any energy you export to the grid between 5–9pm is captured on our end, whether it comes from your battery or your solar, so no need to split it up before or after 7pm. You’ll be paid for all exports in that window, and your quarterly summary will reflect everything accurately.
You can download full data on the usage tab. sort by date and solar. See download near the billing period. You can copy the date to another column, change format to date and sort by 5pm to 8.30pm if looking for peak exports only. On you meter code 13 will also give you exports.
I am also new to AGL and the Battery Rewards plan which is a very good plan but I have to say I am both shocked and disappointed that customers have to track how they are progressing towards their quarterly gift cards themselves. Surely it is not that complicated for AGL to enhance the app to show this all important information so that customers are both informed and encouraged re their 5-9 pm energy exports. Very poor for a large and supposedly professional corporation not to be doing this well before customers have to complain and point out the obvious.
Most of the batteries getting installed in Australia can't export electricity manually to the grid due to regulations. Only retailers like AGL can export electricity to grid from batteries using VPP.
I am just wondering that what is the benefit of Battery Rewards Plan apart from $ 800 signup bonus if you stay with AGL for 12 months?
That is not correct. Most batteries are simply limited to 5kW/ phase.
Those few on dynamic supply may export 10kW/phase, EXCEPT ""Support for the Generation (G) compliance type is required for Solar PV. Support for both the Load (L) and Generation (G) compliance type is required for Dynamic EVSE and BESS. Any inverters or devices at the site that are not supported by the communication client must be set to non-export and non-import for the site to be compliant.”
So maybe you are referring to dynamic supply x a battery brand without explicit network approval for both Load and Generation
Aside from the $800 sign up credit, one of the other perks is earning up to $600 in gift cards each year. To find out more please follow this link : AGL Battery Rewards Plan Thanks, Chris
I am in the previous / initial Battery Rewards scheme - I jumped in when it was first advertised - so just got $400 credit for being with AGL for 3 months and $390 for the quarter for peak exports ( max is 400 per quarter in the old one) / seems like when they launched the NEW Battery Rewards scheme - they cut back on the “ rewards” 😁😁😁
Lester
+21 more
Powerhouse
•
1 year ago
An interesting angle on a VPP type arrangement.
700-750kWh over 3 months each quarter is a lot of kWh to come up with through Winter for most.
Each quarter is a $150 gift card, but you might miss out on at least 1 of those, for some with smaller PV / battery, they might only get 1 quarter gift card a year, and have their battery drained a lot through the other 3 quarters.
I feel most people will at least want to know what sort of gift cards they are, straight out debit card that can be spent anywhere, or if specific brand.
2c general feed in tariff is a bit on the low side too.
I feel such an offer would need very careful calculations.
32
1
Sam85
+3 more
Semiconductor
•
1 year ago
If I export 1,200 kWh each quarter throughout the year, that would total 4,800 kWh (1,200 × 4).
Could you please confirm whether I would receive $300 per quarter (a total of $1,200 for the year), or if there is an annual cap of $600?
Additionally, could you please clarify how each quarter is calculated?
3
1
rejul333
+2 more
Conductor
•
1 year ago
Hi Basil, now that there is plenty of Sigenergy battery units being installed, do you think the customers with the same who are in the Battery Rewards plan will also be able to add the VPP plan any time soon?
6
0
Tony8
Switched-on
•
1 year ago
Please clarify - is it “up to $600 per year” as per the banner ad, or “up to a maximum of $400 each quarter” as per footnote ^ ? Put differently, if a customer exports above 1560.1 kWh during the peak period each and every quarter, do they earn $1,600?
0
0
Accepted Solution
Georgia_AGL
+4 more
AGL Employee
•
1 year ago
Hi @Sam85,
Yes, AGL bill credits can be used towards supply charges, as credits are applied to the total balance of your bill which includes both usage and supply charges.
Check out this section of the landing page here on how much you could earn https://www.agl.com.au/residential/energy/compare-plans/energy-offer?webid=BRPLAN&cidi=AGL-B1003589#...
For every 1-40 kWh exported, you’ll earn $10 worth of Digital Prepaid Visa Gift Cards (to a max of $400 in each 3-month period). The $600 per year is just a promotional headline we're using based on an average home battery exporting up to 600 kWh ($150 worth of Digital Gift cards) per quarter.
At the end of your 3-month period, we’ll let you know how much you’ve exported, along with your Prepaid Digital Visa card via email and SMS.
Hope that helps.
0
0
ab1239342
Switched-on
•
11 months ago
I recently switched to AGL because I found their Battery Rewards plan very attractive. Before signing up, I confirmed whether my Alpha ESS battery (Serial Number: ALD series) would be eligible. It’s been quite some time, but I haven’t received any formal communication from AGL. I’ve heard that my battery might not qualify for this plan, though nothing has been officially stated.
I’ve tried calling AGL multiple times, but all I’m getting is the runaround—being transferred from one department to another, which is frustrating and a waste of time. The export feature for the battery appears in my app, and I can schedule it, but I believe the retailer also needs to configure it on their end. When I spoke with Alpha ESS, they explained that by default, the battery is configured only for home use. For additional purposes like exporting, it must be enabled by the retailer.
At this point, I’m not sure what’s going on. Is there anyone who owns an Alpha ESS battery and has successfully had it configured for export under AGL’s Battery Rewards plan?
2
0
Caloundra38
Switched-on
•
10 months ago
Hello, I have just bought a house that has solar and a battery. We have only been here 3 weeks and I just transferred my AGL service from my previous address.
Some of my neighbours have said that there are more competitive deals available for solar/ battery electricity providers.
I have started to compare. Could you please advise me if the plan that I am currently on is the best available for my situation ?
0
0
DJW
+1 more
Semiconductor
•
10 months ago
I’ve signed onto this plan only to be told by Sungrow that their battery/inverter system does not support this feature. 19.2 Kwh battery and 5Kw hybrid inverter in SA.
To say I am plssed off is an understatement.
2
1
Graeme1
Switched-on
•
10 months ago
Hi there,
I have just signed up to your Battery Rewards Plan. How can I track how much energy I have discharged from my battery into the grid? I have just discharged approx 2 kWh from my battery this evening, but can't find any record of doing so.
Many thanks.
16
0
Mustansarnazir
Switched-on
•
9 months ago
Most of the batteries getting installed in Australia can't export electricity manually to the grid due to regulations. Only retailers like AGL can export electricity to grid from batteries using VPP.
I am just wondering that what is the benefit of Battery Rewards Plan apart from $ 800 signup bonus if you stay with AGL for 12 months?
4
0