Energy

Anyone else receive a "new billing rates" email on 7 July saying that the rates would change THE VERY NEXT DAY - 8 July - and the daily access fee went from 93cents a day to $2.45...and I'm a new customer who switched to AGL for electricity on 30 June! I am on the plan with Netflix included. Today I

Hi Agl is the $750 (13.5kwh) or whatever it is, still available for new agl vpp customers. I saw a link from agl facebook sponsored link and signed up via that link which linked up to my agl electricity logins where i afterwards signed up.

Not sure this is the place for this but chose eHomes because of AGL. Ring AGL and they haven’t heard of them. Am having huge problems with FoxESS install, my panels are now not working. They are trying to say I need new panels. They are rude and threatening. Not to mention taking advantage of elderl

Head over to our new group, Pricing & Billing, where our teams across pricing and customer operations will be available this week to answer questions, explain energy costs and bills, and help connect you with information and support. Details below: 📅 Throughout this week 💻 Hosted here 💙 Exclusive

I just moved into a new apartment and I set up my AGL plan for gas and electricity over the phone. Now my gas stove isn’t working. It ticks over, but I can’t smell any gas (I used a lighter too and it doesn’t ignite). How long does it usually take for the gas to connect? I don’t want to report it to

Will i be able to pause or suspend my services from AGL for few months ? when i am overseas ?

With 1 August next week I phoned 131245 to find out what the latest plans will be. Whoever I spoke to said he would email the new plans which he did but there are no plans there and the links don't work. When I go to my account and go to Change Plan I am told that you are missing some information an

Hi, I have the "smart meter" E355 connected, it's winter now, the sun is low, and I have a Solarhart solar hot water system, which is connected to the controlled supply, for the last week or so I only have lukewarm hot water, the older meters let me push a button to boost the controlled supply and h

Hi I reached out around end of May 2026 under the same subject "Notifying AGL of wrong meter and add the right meter but wrong meter remains in account". I was told then that this has been resolved despite the wrong meter continues to appear under my account. After couple of message exchanges, my me

Folks, Based on this official news: h t t ps://w w w.energy.gov.au/news/new-energy-plan-daily-window-free-electricity How to verify if my Electricity is free for 3 hours daily? I live in an apartment in the Sydney metro area. Thank you.