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Verification when calling customers.
Hi, You want us to secure our accounts. You want us to use 2FA. You want us to be security conscious - and that's awesome. WHY then, do you insist on calling us from unidentified/untagged numbers that do not announce they're from AGL - and then ask us to provide personal information to a complete st
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What does the smart meter rollout mean for your business?
Learn about the smart meter rollout and what it means for your business from AGL's Cameron Byrne on Channel 7: No more estimated readings, physical meter reads or submitting your own. With the AGL app or My Account, you can track your up-to-date energy consumption.Check your electricity box and if t
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AGL loyalty
My contract ends next year. I am assessing the terms of my next contract. My current contract was 82% higher than the previous. Brokers tell me AGL never considers the loyalty of its customers when assessing future rates and in fact we are worse off because we are taken for granted and they assume w
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Your business could win $10,000 in energy bill credits*
AGL is giving away $10,000 energy bill credits to five lucky small businesses who switch to AGL energy.* A $10,000 prize in energy credits could help you reduce operating costs. It's another way we're giving small business owners a boost. Visit www.agl.com.au/small-business to switch to AGL in minut
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Looking for ways to save energy in your business?
Top energy efficiency tips from Kochie's Business Builders on Channel 7: Lighting can account for a high portion of electricity bills, consider using timers and motion detectors.Setting heating and cooling a few degrees cooler or warmer can make a significant difference to your usage.Regularly clean
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What are the main renewable energy options available for Australian businesses in 2025?
Exploring renewable energy in Australia can be overwhelming with solar panels, batteries, EV chargers, and rebates to consider. I’m starting this thread for beginners to share tips, experiences, and advice on the best way to get started and avoid common mistakes.
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Is my plan really the best for my small business?
Hi I came here to query why there are spikes in use on the daily times when my salon is closed. I've seen on others posts it mentions fridges etc defrosting so maybe that explains it. But I also saw someone telling someone they are on demand and why would anyone be and that AGL doesnt put you on the
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Multiplier in Business Energy Bill
I'm on a Business Flexible Saver plan, and I'm looking over some of my bills. They all have this "Multiplier" on the meter reading - why is this here? As far as I'm aware, we gave them an actual meter reading which showed a usage of 502 kWh, why are they multiplying it by 40? It's multiplied by 40 i
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Business network charges - demand charge calculation
For large volume business customers, how is Demand Charge quantity calculated? I'm investigating an account where the demand charge quantity is reported as (roughly) 250 kVA and the customer is charged a dollar figure, per kVA, per month. However the bill for this period indicates that the "highest
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