Energy

I posted in this forum awhile ago about a recent bill that was around three times higher than my normal bill. After conversations and emails to the resolution centre I didn't receive a satisfactory response. There was no practical reason for any higher usage during this billing period and for a few

Can i set up up direct debit contributions per month to go towards and upcoming electrcity bill? And if so, how do I set this up? The direct debit option online doesn't allow me to enter a specific amount. It appears to allow debit the full amount of the bill.

In December 25, I signed up for AGL Battery Rewards and the AGL VPP. The battery rewards are paid with a maximum period of 3 months and in 7 months I have received 3 payments. For the VPP the rewards are not credited for 12 months. I am fine with that for this year, however going forward I would lik

We have a net zero energy use but have the most expensive bill we have ever had in ten years. if this is the best agl can do we will be moving suppliers

Hi AGL Support, I have recently received an electricity bill of approximately $513 for 1,021 kWh of usage during the Apr-Jul 2026 billing period. This amount appears unusually high compared with my normal electricity consumption. I live alone in a unit, and my typical quarterly electricity usage is

Is it better to get a gas meter read on settlement day rather than disconnection? What information is required to confirm settlement changeover. Moving to location without gas, no requirement for transfer of account

I have had an estimate done for my qrt bill I need it to be read as the house has been vacant for most of the last billing cycle.

How is the installation for apartment blocks organised? Is there a known schedule? I'm in an older building and the help docs mention doing all the units in an apartment at the same time (makes sense) and that we will be informed when it's time to upgrade. But is there a schedule for when specific a

The idea of free three hours of energy to use the abundance of mid day energy. But to many variables. How about this idea 💡 When the Retailer is experiencing an abundance of energy which is creating negative prices, develop something similar to Peak Energy Rewards but in reverse. So you are incenti

AGL are upgrading my electricity meter to digital. Is this going to be a painless process? I highly doubt it. The meter is being changed one week into the new billing period. Does this mean I will be billed for the last week that the old meter is in service then another bill dated from when the digi