Energy

Hi, I am a residential customer in a Victorian embedded network operated by SUPA Energy. The site has an Embedded Network Manager (Intellihub) and I have an NMI. SUPA has confirmed that I am able to exercise Power of Choice and that SUPA would continue billing me separately for network charges only.

im trying to download my electricicity usage so i can look at the payback on a battery however the icon keeps just saying download failed

I have recently moved to AGL. Big mistake. They do not follow-up after phone calls or answer complaints. They took forever to transfer my gas with them now overcharging me. They estimate my gas bill and have been charging what I would pay for 3 months when they bill me for a month. Just received ano

I have repeatedly asked for refunds both energy and nbn to no avail i to had to go to ombudsmen to try and get my money back (still in process) I am going to fight all the way to get my money back the$13.29 owed to me as credit i want and will get back the$50.00 owed on mt nbn account i am fighting

I'm in the process of retrofitting a battery to my solar system. Can the Battery Rewards Plan operate in conjunction with the 3 hrs free grid charging initiative (Midday Power Saver)?

Hi, I am looking for assistance in setting up my Tesla PW2 to make sure it discharges between 5-9pm to match the VPP programme. Energy → Settings → Utility Rate Plan → Time-Based Control Super off peak 10-4pm buy 2c peak - 4-9pm - sell 27c What settings required to make sure it only discharges from

Hi. I reside in Lithgow NSW. There seems to be a big battery being built in Donald Street. A sign at the front suggests AGL is involved. Why was there no community consultation on this project for nearby residents. There seems to be little information available on the web or council websites. Can yo

I have noticed lately that my house seems to consume a lot of power at 11 o’clock in the morning. I was thinking this could be a hot water service. Over the last couple of weeks also there’s been a lot of usage overnight from 1:30 am to 3:30 am. this is unusual because we don’t have any appliances o

Hi I have signed up to the Netflix top plan and when I go into Netflix on my TV it is asking for my payment details and to sign up to Netflix?

Hi All, I don't understand why we are being charged the Demand Charge rate for the worst day for the billing period across the entire period. Doesn't it make more sense to apply that on a daily basis? For example, if someone turns on the kettle, toaster and then a heater on one of the days of my bil