Energy

The AGL website will not allow me to enter/edit my concession card address details. Nor will it allow me to 'chat' online. I have attempted w several different browsers. So basically I have no way to communicate w AGL. How convenient for AGL !!! I have a seniors card and really need to change plan t

Need to know my NMI number

Hi, I have been AGL customer for a few years now. I have recently received the QLD energy rebates part of which went towards my bill and remaining shows credit into my account. I have closed this account due to work circumstances chance and left that accommodation. When I applied for a refund, AGL r

website wont let me download current bill, it keeps defaulting to previous months invoice

Hi, I have received my first bill and I want to pay by BPay but ING says the reference number is invalid [removed personal information]

At the moment, I am in credit over $1,500 with AGL and have decided to cease bill smoothing and return to regular as my preferred way to run down my credit I had investigated other options - such as reducing my monthly Bill Smoothing payments but they will only be reduced by 10%. It is quite difficu

I have repeatedly reached out to customer service but it seems like I'm giving my time for no reason. I received unexpected high bills for the first month of the service which I have been explaining the initial meter reading is wrong which also makes sense from second month utilization. Could I plea

Hi everyone, I've recently noticed a significant increase in my energy bill despite my household's usual consumption habits remaining the same. I’ve checked my meter readings, and everything seems accurate, but I'm wondering if there could be other factors affecting the cost. Could seasonal changes,

Can AGL please advise the reason for the differing solar inverter limits allowed in different states. Also, customers in NSW are limited to 10kw solar inverters whereas Origin Energy's Battery Starter Plan has a limit of 50kw with no caps on generation. As the FIT's are almost identical between AGL'

I’m approaching my first year with AGL’s VPP plan and have been watching it at work as activity has gradually increased and the reasons why and when it activated become clearer in terms of weather etc. So far as it’s possible for me to see there have been only grid to battery direct interventions, n