Website & App

Hi, I am trying to link an existing Netflix account to my AGL account, I can't find the activate link button on my account?

Anyone else haivng trouble paying online? Took me three goes, then there was a security check that said no money had changed hands and to go ahead and pay the bill, when i clicked the button it had already been paid. Not good.

For almost 2 weeks now, I have been trying to activate 2 SIM cards via your app and website and each time I get the attached error message. Today I tried calling your tech support to finally get this done. The call took half an hour because apparently the server was really slow. Before the first Sim

I’m trying to sign up for AGL NBN internet for my new apartment, The website lets me select the internet plan and modem, but when I proceed to checkout it always says “Your cart is empty”. I’ve already tried: - different browsers - incognito mode - different devices - logging in and out Any ideas???

Seems a lot of AGL customers have reported this same issue many times on the Community Forum. I'm now experiencing the same problem with my last update received on 24 September and nothing to date (30 September). Previously, the App was updating useage and feed-in data every 48 hours but it now seem

Hi all, Recently transferred our elec (we have solar and battery already) plus nat gas to AGL from another retailer. The elec got connected a few days ago but is still showing what appears to be estimated readings in the app and online for some reason (eg. the estimated grid consumption for 29 April

of course i do i already have the app and have logged on (after considerable lack of success on an android device that isn't my "phone") my question: how do i know i am entered in the draw? no indication

Since about 2 month ago AGL sends me a paper bill because they claim my email address is invalid. As a TELSTRA Customer my email address ends with .com - with no other extension. You show the correct email address in my on-line account settings (using a Laptop). I phone your 131 245 phone number and

Received an email to notify me of the latest bill being available. Logged in on the website and used the link "Download your PDF bill" which then downloads the bill for the previous month. Tried the same in the app, same result, the bill for the previous month is downloaded and the most recent bill

I need a PDF of my last bill but when I click on the PDF link I get my previous bill not the current one (due for payment a couple of days ago).