AGL App

I have entered new payment details 3 times and they do not register on the page. I have tried to delete old payment methods and they remain on the page.

Hey team, the app has not been showing my billing page for a week or so now. Comes up with an error saying "It's not you, it's us. We are having trouble connecting to your account". My account number is [removed personal details]. I've tried logging off and on, to no avail. Please help fix this. Tha

My mobile data usage in the AGL app has not been updating for almost 20 days. It is still showing 3.63 GB used out of 40 GB, even though I have continued using mobile data during this period. I’m concerned because I cannot see my actual usage or properly manage my 40 GB allowance. I also want to avo

We're pleased to announce that we've recently launched version 8.16 of the AGL app. There has been an upgraded payment experience, making it easier for you to: Make payments via an improved Bill payment experience along with clearer pathways to changing payment amountsChange payment methods while re

It would be good to see all payments that I have made, other than my direct debits, appear on my billing history. I had to ring recently to see if you had received payments that I had made as they were not showing in my billing history. A Statement was then emailed to me to show the payments had bee

Lately I m receiving text message from AGL Telco stating that my internet service has been successfully transferred! Although I haven’t instruct any of this service and I I haven’t changed adddress

I have been an AGL Electricity customer for 9 days. It took 8 days for any data to appear. I can forgive that as being a new customer set up thing. Now that there is data available, it is in no way reflective of actual usage or solar feed. It does not align with the data on my solar and battery app,

Am an AGL customer for 2 months and one day. I found the App daily charges statements so inaccurate that I wonder how AGL can say it’s a useful tool. Approx 3/4s of the month it shows an inflated figure of between about $5 and $7.50. This is my calculation based on daily cost x days and usage charge

Good morning, I'm exporting to the grid each evening between 5:00pm and 9:00pm as part of the AGL Battery Rewards plan. Both the AGL app and the AGL website show no solar feed in data for 4/8/2026, 5/8/2026 and 17/8/2026 despite similar amounts of energy being exported on all of those days as with o