Website & App

My usage details aren't showing on the app or website. Have spoken to the call centre with no success. Told me to install and reinstall app etc (had done that). Looking to with back to my old retailer if this sin't fixed. Was a debacle changing plans to AGL too - put me on the wrong plan and custome

I've previously logged in, Set up my account, and checked it routinely for a month. Then suddenly my password was 'inncorrect'. For a while I couldn't log in because my password was nor working. Suddenly it works again but I'm apparently not registered, and when I try to register I get a something w

When I select My Usage, nothing is shown on the page. I see no details for my battery usage, or other usage.

I changed my plan to avail the velocity point on May this year but until now I have not received my points yet. Can someone check why this is the case.

I wish to combine 2 accounts into the one web site log in.

The website has no email address. I have moved hose but my bills are still addressed to the old address. Shocking follow up and very poor billing resolution. My rant can be endless and I am considering another provider.

Hi Team, I paid the full AGL telecommunication bill, I believe twice last month and this month, amount is 675.17 AUD. and in my account it is still showing the full amount is overdue. Can you please review the history of my payment and advise what is going on? [removed image due to personal informat

Do AGL rewards no longer exist? I can see in the chat that there have been issues over the last month or so but the only reward I see now is for BP??

How can I remove my name from account and put someone else's name and details. So they are the account holder?

A customer recently told us about a frustrating experience when paying a bill online. They copied their account reference number from their PDF bill into our payment page — something many of us do. But instead of working, the form returned an error. The reason? The reference number on the bill inclu