Website & App

App / Website not showing my daily electricity usage, called AGL and they told me to log out and log back in and it still doesn't appear. Please note, this daily usage was appearing on my app / website for my quarter. However, I have recently told AGL that I have solar so perhaps this crashed someth

Would be useful if there was an option in the app to apply credit from one service to another. In this example, it would be to apply a chosen amount from available credit from the electricity account to the gas account.

I have recently moved and had a new account set up for the new address. Both my AGL online account and app show an incorrect address for my new account. I was told that the meter numbers were all verified and correct but so far the address is still wrong and can't get rectified.

Hello. I want to enter a meter read. I have followed instructions on how to do this but still can't see a heading or button or whatever to do this. Can anyone advise please?

When AGL does their yearly nudge to jack up the plan pricing by expiring and replacing plans with new versions of the same plan- I do what I suppose most of us do, log in and check the rates, use the online change plan feature to swap to whatever the new name is for the same product that has lower r

I would like to formally raise an issue regarding the wrong electricity account associated with my property at [removed personal details] When I originally connected the electricity service, the service address provided was correctly listed as [removed personal details], and the electricity supply w

Can you add a feature to the app that shows the AVERAGE usage per hour over the month or selected time period. This would allow us to identify systemic high usage periods. For example a chart with 24 bars showing average usage for each hour for that month. Currently you can only see it by hour by da

I noticed on my account that it shows [removed personal details], when my address is actually [removed personal details]. Please can you confirm that I will be charged for [removed personal details] gas and not the other property behind me. Many thanks.

I recently merged my Gas and electricity account and now can't create a new Login for my App, can you help me my old login was under my partners name with my email in order to do the merge we had to cancel that account and start a new one but the app thinks i'm using the old account?? we also recent

Hi. I had a great chat experience with Sunit I asked to do the survey to give him a wrap but on the first question I accidentally pushed 1 instead of 10. I did make note in the comments section but you should be able to edit your selection prior to finishing the survey as Sunit did a good job but I