Mobile

I have just spent 45 minutes on hold, transferred between no less than 5 different operators, trying to resolve an issue that has been reported to AGL 3 times now - and still has not been fixed!!! Since moving to AGL as my phone company about 2 months ago - I have not been able to send photos as an

Can I keep my telstra mobile number if I transfer to an AGL sim plan

UPDATE NBN outage affecting some customers in Victoria has now been resolved and services are coming back online. If you are experiencing any further issues with your internet, please restart your modem and router or reach out: www.agl.com.au/help-support/contact-us - - - - - - - - - - - - - - - - -

I need to activate my new sim card

I received an email 22/11/2025 warning my old phone has a Triple Zero problem and my account will be suspended on 12th January if I didn't update it. I bought a new phone (at great expense) about a week after receiving the email, but yesterday I received another email from AGL saying the same thing.

Can you get International Roaming to the AGL mobile plan? If so how and how much does it cost? Anyone know the answer? 🙂

I have been using a TPG mobile plan for a long time, both for myself and for my son, and the accounts are in my name. A few months ago, I received a discount offer from AGL (since I use AGL for electricity and gas) and switched my mobile plan to AGL. I have been very satisfied with it. Now I would l

I recently ported my number from Vodafone to AGL, and during the process, there was no option to select eSIM. The only choice was a physical SIM card. Is this just an issue with me or wider for everyone if they want to switch providers while keeping their own number?

Hi there, can I change my current existing phone number? My phone plan is with AGL currently. Cheers Matt

I tried to activate the mobile sim card for 2weeks now!!! Not happy looks like need to replace those in charge...