Mobile

I've had my AGL SIM for a month already and still cannot send SMS. I can receive but everytime I send it shows send failure. It is ridiculous that I'm paying for a plan with SMS I will cancel soon unless resolved.

Many Thanks Glen & Barry from AGL Australian Expect Team have got my new AGL replacement sim working again. I have got my mobile number back after 9 long days suffering & frustrating & disappointed. from Replacement sims which were show *SOS* If any AGL Customers have the same my issue (SOS only) pl

So I've just changed my AGL plan, to the 160Gb large. As an existing AGL mobile and energy customer, I understand I don't receive the new customer 6 month discount, but should still get the bundle discount, making the plan $40 per month. I have just received the "Welcome" email, and it shows the cos

I recieved email from Australia post , stated my sim card has been delivered, however it was delivered to Yagoona, while im living in Carramar. Tracking number: 33MW65168979 Please help to solve this issue.

Hi Sheena-AGL My son lost his Mobile phone 20.05.2025 I received 2 new rAGL replacement sims. After AGL Team activated sims and both show SOS I've contacted AGL Technical Mobile Phone Team,12 times,. Followed their repeating instructions. I've also spoken to ALEX & MATHEW (Team Supervisors) fFrom 20

I just finished talk to AGL Technical Support team. This is 15 calls & followed their repeating instructions repeating steps network reset,my.... change sim from samsung s24 to IPhone 11, turn on & off again again... Second new activated replacement sim still shows SOS LOOSE HOPE TO GET MY NUMBER ba

My contract with Optus has just expired, and since the modem is now officially mine, I’ve decided it’s the perfect time to switch to AGL for my internet service. Staying with Optus no longer makes sense for me because I’m looking for better value and possibly improved customer service. With the mode

It looks like this is a very old problem from AGL that they never resolved. I didn't expect this from such a big company. I got a new SIM, but I can't see mobile and internet options in the AGL app. It says, "Something's missing." The worst part is that they don't have support outside working hours.

Hi David, Could you help me to get my phone number back. AGL has sent 2 activated replacement sims to me and both are show SOS. For 8 long days with 12 phone call to AGL TECHNICAL SUPPORT TEAM and repeating following their instructions: sim out...sim in again...turn of....turn on...all basic shootin