
Mobile
How can we help you?
Topics (2)
Mobile Accounts & PlansQuestions and discussion related to AGL Mobile plans and your AGL Mobile account | 47 posts | Mobile - GeneralAll general questions and discussions related to AGL Mobile | 81 posts |
Latest discussions
Accepted Solution
Waiting 2+ hours for confirmation of mobile
I "ordered" the Mobile plan, as it was a good deal. I have provided a card number (wish I could do DD like my gas and electricity) and still haven't received confirmation or eSim. How long does this take?
Question
•
Mobile - General
572
1
0
0
Accepted Solution
I want to do direct debit on my mobile account like I have with my electricity and gas
my electricity and gas is direct debit. I want to do the mobile the same way
Question
•
Mobile - General
688
2
1
0
Trying to resolve my billing online now 30 minutes why is there no person to talk to
Service is terrible why is anyone with AGL????? Waiting 30 minutes online. My free netflix plan is not free they charged me $10 a month WTF??? Is this corporate bull**bleep** real from energy companies to communication to banks no one is available to talk to anymore just type and hope you get someon
Question
•
Mobile Accounts & Plans
610
2
0
0
Accepted Solution
paying overdue account
Trying to pay my overdue mobile bill with my credit card but it doesnt go through
Question
•
Mobile - General
670
2
0
0
When do I receive my sim
Question
•
Mobile Accounts & Plans
368
0
0
0
Accepted Solution
Can't activate SIM
My new mobile sim arrived yesterday, so I followed the instructions and went to agl.com.au/activate sim, clicked the button and logged into my account. However, there are no further prompts or anything relating to mobile except a mobile icon and: "You’ll also see details for your other AGL services"
Question
•
Mobile - General
114.2K
9
0
0
Accepted Solution
new sim card activating goes wrong
new sim card for my second number had arrived 2 days ago, but when i try to activate it by following the instruction on agl website, the page shown below is the only thing i got, any solution please?
Question
•
Mobile - General
2.5K
2
0
0
Accepted Solution
Unable to Merge Calls
Ever since I got the AGL SIM and eSim, im unable to merge calls ? Called AGL, and they said there is no settings with Optus network that's blocking this from merging calls. Still unable to merge calls.
Question
•
Mobile - General
838
1
0
0
Not reliable
AGL put me in a serious problem now, I am locked out of services with Vodafone and AGL haven't re-established my connection back. When asked, the customer care staff said the problem was Vodafone. When I called Vodafone, they said it was a prepaid sim and was instantly released. They lie though thei
Question
•
Mobile - General
593
1
1
0
Accepted Solution
Outgoing SMS - message send failure
Hi, I recently moved from Optus to AGL and since the day my service started my outgoing SMS messages started failing. Is anyone else having the same issue ? I’m using an iPhone 13, tried the sim in another phone and had the same issue, however the SMS service on the 2 other mobile plans I got for my
Question
•
Mobile - General
62.7K
6
0
0
