Mobile

I see that we’re being told that our Internet and phones will be automatically changed over from Optus to Aussie Broadband this July. Sounds reasonable on the face of it given Optus is pretty poor. HOWEVER: What happens to our phones that use eSIMS? Aussie Broadband still does not support eSIMs AFAI

What an inept lot, and major stuff up selling their telco and internet then telling their customers the transition is nearly complete, but then to tell you your acc is not paid and place me on internet and mobile restriction ....oh the power of stupidity. Checked my acc several times for this so cal

Customer Number [removed personal details] Hello, I want to complain about the very long wait times on patching thru to the Aussie Broadband team for my account and after receiving my replacement sim card I am still not able to make any calls incoming or outgoing. I spent a better part of 6 hours on

Dear AGL Customer Service Team, I’m currently experiencing an issue with the AGL app. I can only see my electricity account and usage information, but I’m unable to view any information relating to my Mobile and NBN services, including my bills and payment details. At the moment, the only way I know

hi, I’m waiting for the sim and it says that the address was wrong and returning to sender. Could you help me , please. I don’t know what happened.

Got new phone, I requested a replacement eSIM online. With no update for hours, chat support advised me to call. however, phone support stated that AGL no longer provides eSIMs. I received the same advice when I joined AGL approximately a year+ ago, but an eSIM was subsequently issued and reissued a

I have electricity with AGL and was told if I have a mobile plan with them, it would be $10. I am disappointed they will just raise the price without telling me and for no reason. Might have to change to a different company if it is not resolved. I get charged a lot for electricity too.

I have 2 mobile plans with AGL for my family. I recently added an electricity account too. Should I be eligible for the mobile plan discountS? Or is this only for new services?

What would be the best way to have 3 phones all connected to a combined plan with AGL Mobile?

I have ported my mobile number to AGL Mobile yesterday and the Activation of Esim on the AGL app says it is Done. However it wasn't installed on my mobile phone, and now I am left with no connection for more than 24 hours now. Anybody else experiencing this issue? I can't event port out of AGL Mobil