Mobile

Hi My number was ported out from TPG once we received the SIM today. Got an email and SMS saying the service is now active and all porting processes has been completed, but I am not able to get any reception on my phone, it shows SOS only and can't make or receive calls. Contacted the online support

My phone number was ported out from Telstra last week and I have since received an email from AGL saying my sim is activated. However my mobile is asking for a sim lock code and saying network locked. Telstra said it’s an issue for my new provider, AGL is saying to contact my old provider. Neither c

I have been extremely frustrated with the wifi calling offered by AGL. People who call me will be told my phone is off or disconnected so they hang up. Ten minutes later my phone will ring but no one will be on the other end. I have contacted AGL multiple times and get told they are changing some se

Still no RCS for iPhone on IOS 18? Apparently AGL uses Optus as its carrier & so perhaps this question is better directed there. Still, RCS promises a far better ability to communicate messages & attachments with Android uses instead of the far too common bounces back. When are we going to see this

been trying to pay this bill from October but still can't, now overdue charg also added. Um really disapointed. I complained about this issue several times to AGL support team. Still no solution Once I tried to pay this mobile bill through the phone. at the end it said payment was succesful. But no

My AGL account is in my name, and we would like to port my wife's mobile number, which is in her name and DOB, to my AGL account to take advantage of the 6 months special offer. How do we do this? Note her mobile number is under her own name and DOB, and my AGL account is under my name. Even if in t

I received a text message from AGL but I’m not sure if it’s legit? Those are not my bank account details…

I recently signed up to your NBN promo plans for a couple of my properties My latest invoice (number: 9319045) shows I owe around $140. I was expecting to pay $108 ($74 plan - $15 bundle discount - $10 6mth discount = $54 x 2 accounts). I should also have a $20 credit because you guys didn't tell my

I have tried to contact customer service for 2 days. Via the app, I was told that I would be transferred to another department and then had no response, even the next day when I tried again, I got no response. I tried calling and sat on hold for over an hour several days in a row when trying. I woul