Mobile

Around 2024-03-17 18:21 Australia/Sydney, I received the following SMS from "AGLTELCO". I ported to AGL Telecommunications in 2023, and haven't made any changes so far in 2024. This SMS in March is therefore unexpected and of concern. Your AGL Telco Direct Debit is all set up. For any questions, vis

Could someone please contact me via=geez650@gmail.com re Cancelling my Prepaid account. As I've lost my phone. And don't want to pay for something I can't use. Regards Graeme

Mobile is not connected to the Network again…..every time I look up outages the AGL site says no reported outages. Can’t phone as phone not working, can’t log a complaint as no link works and I can’t log in to report it to AGL. Ready to jump ship with all accounts.

I am not sure what is going on. I have been an AGL mobile phone customer. I wanted to change my mobile plan. First I bought an e sim card. After activation, the e-sim card did not work (apparently I still have the physical sim card in my mobile phone) and the activated e-sim card account disappeared

I disabled mobile data from two of my plans and tried to turn it back on the next day. Click next and apply but when I go back to the settings, it's still disabled. Mobile data doesn't work. I assumed I'd be able to use this to manage kids internet time.

Can anyone please tell me how long it takes for SIM card to arrive in the post if you are porting your number as I don’t want to be without phone service thank you

I would like to change my home internet and 2 mobile plans from iinet to AGL where my account is. How do I go about this? Thanks

I was thinking to sign up to agl mobile but after reading some of these comments I won't be changing now. I would like to know the service will be reliable before I will change

Anyone else have issues with their data being used up without actually using it? AGL have had to top up my data 3 times this month due to my data being used up. But my data is never on to start with. I've tried calling up multiple times to cancel my mobile plan because it's just become a joke and no

After the Optus debacle 8/11/2023, we were advised 9/11/2023 that all services have been restored to good health yet we still cannot connect our phones. AGL staff said they would transfer our enquiry to specialised staff…..the we were just left hanging. No response and call centre now closed. Apprec