Mobile

WTF is AGL so QUIET about this OPTUS BULL**bleep**? Optus is either INCOMPETENT or FULL OF **bleep** regarding this outage, since when does a company do a software upgrade on an entire network without testing the update on a few servers first? OPTUS is DEAD IN THE WATER and AGL needs to move their s

Will AGL mobile customers get free 200gb data like optus because AGL using Optus network.

I'd like to check how much I have used from my mobile plan. I can not find it in the app or in the online portal.

I would like to share this topic as I got this situation which make me so frustrating, not sure if there is an error from AGL, any other customer got the same issue? I transferred my existing 2 sim cards from TPG to AGL on 30th Sep (one is e-sim card, another one is physical sim card). However, old

I lost my mobile, I bought another one to day, so I need new sim card to activate my phone

After waiting for 10-15 min on AGL Chat Team, they transferred me to the mobile team. However the previous tries on Friday 20/1 and Monday 23/1, there was absolutely no response after more than an hour wait on chat. Several calls were made to AGL hotline 131245 was transferred to "mobile team" also

Recently got our 2 mobile plans bundled up with AGL gas and electricity. Received 2 physical SIM cards but only one so far got activated and the other one still pending for over a week now. SIM card that's currently activated is not receiving any incoming calls or SMS but can make outbound calls / S

How do I change my mobile phone account to my husbands name?

Hi probably a dumb question, but do I still need a real sim card in my phone if I want to use an eSim? Is there any reason to have one? How does it work when I change phones?

I have tried to contact customer service for 2 weeks via the online chats, messages and even call the number they asked me to, I was told that I would be transferred to another department and then had no response, even the next day when I tried again, I got no response. I tried calling and sat on ho