I have been using a TPG mobile plan for a long time, both for myself and for my son, and the accounts are in my name. A few months ago, I received a discount offer from AGL (since I use AGL for electricity and gas) and switched my mobile plan to AGL. I have been very satisfied with it.

Now I would like to switch my son’s mobile plan to AGL with the same plan that I have. Is that possible?

However, my son lost his phone yesterday and is unable to receive SMS verification. I want to transfer his same phone number to AGL. Is it possible to switch his plan to AGL without SMS verification and keep the same number?