Mobile - General

What an inept lot, and major stuff up selling their telco and internet then telling their customers the transition is nearly complete, but then to tell you your acc is not paid and place me on internet and mobile restriction ....oh the power of stupidity. Checked my acc several times for this so cal

Customer Number [removed personal details] Hello, I want to complain about the very long wait times on patching thru to the Aussie Broadband team for my account and after receiving my replacement sim card I am still not able to make any calls incoming or outgoing. I spent a better part of 6 hours on

hi, I’m waiting for the sim and it says that the address was wrong and returning to sender. Could you help me , please. I don’t know what happened.

Got new phone, I requested a replacement eSIM online. With no update for hours, chat support advised me to call. however, phone support stated that AGL no longer provides eSIMs. I received the same advice when I joined AGL approximately a year+ ago, but an eSIM was subsequently issued and reissued a

I "ordered" the Mobile plan, as it was a good deal. I have provided a card number (wish I could do DD like my gas and electricity) and still haven't received confirmation or eSim. How long does this take?

my electricity and gas is direct debit. I want to do the mobile the same way

Trying to pay my overdue mobile bill with my credit card but it doesnt go through

My new mobile sim arrived yesterday, so I followed the instructions and went to agl.com.au/activate sim, clicked the button and logged into my account. However, there are no further prompts or anything relating to mobile except a mobile icon and: "You’ll also see details for your other AGL services"

new sim card for my second number had arrived 2 days ago, but when i try to activate it by following the instruction on agl website, the page shown below is the only thing i got, any solution please?

Ever since I got the AGL SIM and eSim, im unable to merge calls ? Called AGL, and they said there is no settings with Optus network that's blocking this from merging calls. Still unable to merge calls.