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ArjunRamesh's profile

ArjunRamesh

Switched-on

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1 Message

Unable to Merge Calls

Ever since I got the AGL SIM and eSim, im unable to merge calls ? Called AGL, and they said there is no settings with Optus network that's blocking this from merging calls. Still unable to merge calls. 

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Accepted Solution

C

ChrisE_AGL

+16 more

AGL Moderator

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341 Messages

Hi @ArjunRamesh 

Thank you for your post. 

it is unusual that it has stopped. Some quick troubleshooting I can suggest is:

  1. Restart your phone,
  2. Toggle WiFi calling/VoLTE, this is done through your phone settings
  3. Reset network settings, also done through settings

Thanks, Chris

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