Where are our rebates? They were supposed to be given to customers months ago, it is not AGL’s money to hang on to and give when they feel like it. Why can I still not see any of my rebates.
The better costs quoted on the phone for a change to a 'new' Senior Savers Plan are the same as my previous Seniors Plan, as well as the Value Saver Plan. So misleading information. The email c...
Hi, I joined AGL last week (moving from another Electricity provider), but when I login it still tells me that “Account setup in progress”. Does this mean I’m still being charged by my former provide...
I am on Quarterly Billing for my gas account but I entered the meter read for gas on AGL app and usage screen changed to monthly cycle, AGL chat representative apologized and said nothing can be done...
We are looking to change energy retailers but our situation makes comparing plans difficult. A bit of background first. We have recently purchased an EV and want to bring our energy costs d...
Hello, The gas pressure at my home is having some issues. The kitchen stove gas pressure and the hot water system gas pressure is weak so we are not getting hot water. This has been happening for 1 ...
Hi We are needing to upgrade our power lines with electricity company and they need my NMI number. I currently don't have a bill that has been issued and they won't proc...