About Davidmyer

Splendid response - thorough and clear. Thank you so much. It alerted me to the fact that it is optional despite the presumptive email from them.In the end I used the online chatbot and very quickly they made the adjustment with no fuss. I am back on quarterly (for electricity).Thanks for your help.David

I have just received an email advising that without consultation AGL is moving me to monthly billing. I don't want it. I want to stay on quarterly. I do not want the hassle of paying every month. I don't want to go on an automatic debit - I want no-one to have access to extract money from my account - I pay when I have seen a bill and checked it. So do I now have to change retailer? Is there any way of staying on a quarterly billing cycle?