I am on Quarterly Billing for my gas account but I entered the meter read for gas on AGL app and usage screen changed to monthly cycle, AGL chat representative apologized and said nothing can be done for this month but assured it will revert back to quarterly billing next month.I wanted to keep record of conversation and AGL Rep said it is possible to print the transcript for later use by clicking on three dots on top of app and choosing print option but there is only end option there, Rep said ...
