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JohnTuttle Switched-on
24-06-2024

Joining AGL but Electricity connection stuck in “setup in progress”

Hi, I joined AGL last week (moving from another Electricity provider), but when I login it still tells me that “Account setup in progress”. Does this mean I’m still being charged by my former provider? I would rather start paying AGL, but I have no idea where I am in the changeover process.Thank for any help
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