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moisespg's profile

Switched-on

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1 Message

Velocity point not credited

I changed my plan to avail the velocity point on May this year but until now I have not received my points yet. Can someone check why this is the case.

Accepted Solution

AGL Moderator

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277 Messages

Hi @moisespg 

Thanks for reaching and sorry to hear this trouble. 

have you tried contacting us to our resolutions team to look into it? 

Please contact us at https://www.agl.com.au/help-support/contact-us or call us on 13 12 45, so the team can look into this for you. 

 

We are here to help!

 

SYED