Requesting extension

[Spectral]

Good morning,

I have a payment extension till 23rd June (this Wednesday).

I'm unable to request further time by automated system on your website. I've made two payments of the bill, the receipt / transaction numbers supplied below, including a payment today of $31. There are $68.33 still to be paid. I'm requesting another week to pay this final part of the bill. (It is probable I'll be able to pay it sooner than a week, and I will endeavour to do so as fast as I can, but felt that to be safe I ought to request a week, so that the service won't be disrupted.

[David_AGL]

Hi @Spectral . If you're not able to use the online tool to request an extension, you'll need to get in touch with customer service directly for this. 

[Lynniepoo2]

Good Afternoon

My name is Lynette Comrie and I request an extention on my electricity bill please.

A/C no.   7034 076 591 

Amount   $216.64

Regards

Lynette Comrie

[Lester]

Lynette, I would recommend you remove your personal info on there, this is a public forum.

If you click on your reply, you might see a way to edit or delete your name and account numer.

I would do that for now, and contact AGL on the helpline Monday.

https://www.agl.com.au/help-support/contact-us 

[NeilC]

@Basil_AGL 

Can you get one of your staff to look at this and cleanup