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Rank: Superconductor

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Spectral Superconductor
01-07-2021

Re: Gas meter noise?

Hi, I am also experiencing a loud noise coming from the gas meter outside the house when gas is being used (meter is near the front of house but I can hear it from the back). I first asked AGL, they referred me to ask AusNet directly. I've been in contact with AusNet but they haven't responded for 2 weeks now. Is AGL able to raise a request to AusNet to have a technician check the gas meter? Thank you.
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Spectral Superconductor
01-07-2021

I am not munly008

I tried to report a bug with the message and chat features in Contact Us, and it took me to AGL Neighbourhood, except logged in as munly008. I can see all their previous posts and user details (only first and last name), but I am certain that I am not supposed to have access to this. This is a serious security breach and needs to be sorted out ASAP
1 Reply 1 Like
Spectral Superconductor
30-06-2021

Moulded cement meter covers

Do the moulded cement meter covers contain asbestos? If you want the moulded cement cover removed for safety/aesthetic reasons, do AGL remove it?
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Spectral Superconductor
30-06-2021

Contract Review

I just gave up waiting after 5 minutes on your 1300 line.I had received an email asking me to reconsider moving to another supplier and called as requested.This is my second account to move because I found AGL rates were excessive.If you want to generate goodwill with customers you should review all accounts where customers are payinhg outdated (ie high) rates and offer them a new realsitic contract before they get a chance to review rates and move to another supplier.Will watch with interest ho ...
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