About David_AGL

Hi @NielFulton . Thanks for the feedback. As you've stated, only the account holder can manage an account (with some functions allowed by another nominated authorized person as well), and we strongly recommend not sharing login details. Can you provide an example of a system that allows you to manage a single account from separate logins in the way you're describing? One way to work around the specific issue you've mentioned causing trouble here (tracking and paying bills) might be to set up ...

The connection technology at this address can't support some of the plans with a faster speed. Why are some plans unavailable? https://agldstqtruat.digital.agl.com.au/content/aglenergy/nsw/en/information/neighbourhood-component-test

Hi @Taso , All our contact options, including our phone number, are listed on our Contact Us page

To ensure that your concessions are being correctly applied to your bill, you can use My Account or the AGL App: My Account log in to your My Account and select Profile from the menu in the top right hand corner.Scroll down to the Concessions section and click edit.The screen will show any active concessions, or "no active concession card" if none are active. AGL App Open the AGL App and select Account from the bottom right, then Settings from the menu optionsSelect ConcessionsAny active conc ...