About David_AGL

Rank: AGL Community Manager

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David_AGL's latest conversations

David_AGL AGL Community Manager
  • Solar enthusiast
  • Battery storage enthusiast
  • Electric vehicle enthusiast
  • Smart home enthusiast
  • Renewable enthusiast
Wednesday

Re: credit card not working

Is this problem ongoing, @RayTaarnby? Can you provide any more details?
1 Reply 0 Likes
David_AGL AGL Community Manager
  • Solar enthusiast
  • Battery storage enthusiast
  • Electric vehicle enthusiast
  • Smart home enthusiast
  • Renewable enthusiast
Wednesday

Re: Single Bill Date for Gas and Electricity

Thanks for the request @mathewsa! I've moved it to our Ideas section for the community to vote on.
1 Reply 0 Likes
David_AGL AGL Community Manager
  • Solar enthusiast
  • Battery storage enthusiast
  • Electric vehicle enthusiast
  • Smart home enthusiast
  • Renewable enthusiast
Tuesday

Re: Electricity Usage & Solar Feed-In not updating

Hi @Merrillie Are you seeing your usage updating normally yet? If not, shoot me a private message with your account number and I'll have this investigated.
2 Replies 0 Likes
David_AGL AGL Community Manager
  • Solar enthusiast
  • Battery storage enthusiast
  • Electric vehicle enthusiast
  • Smart home enthusiast
  • Renewable enthusiast
Tuesday

Re: What is an NMI number? What is the difference with your account number?

Hi @beneik, Every connection to the national electricity network is given its own identification number - the National Meter Identifier (NMI). You'll need this number if you change your electricity retailer. The NMI is used to: identify your supply addressidentify the meters and meter types at your connected addressmake sure you're billed for the right amount of energy. Your NMI stays the same unless the location of your electricity network connection point changes. For example, if a buil ...
Solved 1 Reply 0 Likes