About David_AGL

Hi @isanders50, There's a current issue with generating PDF and paper bills. This is a technical problem with our billing partner Fuji Xerox and it affects bills generated on 11 October and 15 October. It's being investigated and will be resolved as soon as possible. In the meantime you can contact customer service and they'll be able to provide you a copy of your bill directly. This isn't likely to be the cause of the original post here though, because it's outside the timeframe affected.

Hi @pjenkins, @SmartAlec I can confirm there's a current issue with generating PDF and paper bills. This is a technical problem with our billing partner Fuji Xerox and it affects bills generated on 11 October and 15 October. It's being investigated and will be resolved as soon as possible. In the meantime you can contact customer service and they'll be able to provide you a copy of your bill directly.

Hi @pancho , @roy777 I can confirm there's a current issue with generating PDF and paper bills. This is a technical problem with our billing partner Fuji Xerox and it affects bills generated on 11 October and 15 October. It's being investigated and will be resolved as soon as possible. In the meantime, if you contact customer service directly, they will be able to provide you with a copy of your bill

Hi @Daniel-Saunders , @Giff I can confirm there's a current issue with generating PDF and paper bills. This is a technical problem with our billing partner Fuji Xerox and it affects bills generated on 11 October and 15 October. It's being investigated and will be resolved as soon as possible.