About NeilC

Hi all, You have comparison data including charges available to you every month or 90 days in the the form of your electricity bills.Your bills for the last three years is available from AGL in PDF format from your user account.If you look at the web page BILLING / Bill History you will see your bills for the last two years. But if you look at BILLING / Transaction History you will see THREE years of data.Personally I have billing data from the 28 Apr 2019 till up to now stored on my hard drive ...

@Wazza000 Could you please put your actual question here.Having trouble working out what you mean.If you mean a high bill and you have a meter reader and you were not at home at the time to let them in then an estimated bill would be created. You must not have a smart meter. Read the meter and then contact AGL via https://www.agl.com.au/help-support/contact-us# (clicking on this link will open a web page on the device you are using). Either phone or use the new BOT chat...

@Holland , @ChrisE_AGL Both your Account Number and NMI are always listed on your bill.On the top right hand side of your bill Page 1 under Details (after July 2023)Prior to that it was on Page 2 of your bill under Your electricity supply details on the top right hand sideFailing that go to your meter box and read the number(s) off your meter(s). I don't know why the AGL staff don't want anyone to know that, it's not a secret....

@BeachGirl If I was you I would look at changing Retailers. But If you don't have a smart meter......