About NeilC

@shafted AGL do not charge a SUPPLY fee. AGL is a RETAILER of electricity and only collects the SUPPLY fee on behalf of your supplier. Your supplier is listed on the first page of your electricity bill near the top under Need Help? / Faults or emergencies. Your supplier is the company that supplies the power to your premise via the necessary poles, transformers and such like. As you can see on your bill, your SUPPLIER is the first contact in the event of faults like loss of power or emergencie ...

@Gracecabias Further to the above, do you have electric hot water? Don't forget your supply charge which can be as high as $1.70 a day ($51 a month). I suggest you read your meter every day to see how much power you are using... If you are on a single rate tariff you are paying more for your usage than necessary.

@Andyflo Did you turn off the Hot Water, fridges freezers etc, there is also a Supply Charge that charged for every day you are connected to a mains service.

@Azadouhi The easiest way to do a payment plan is to set up automatic payments from your bank account to the Bpay option on your latest bill. That way you have complete control over your payments, you can increase or decrease payments based on your predicted billing. To get your predictive billing simply log onto your account go to billing and then calculate your average billing daily cost. For instance my last billing shows as :26 Jun to 23 Sep 2025 90 Days $177.22 So divide the ...