About NeilC

Hmm, that's interesting. Using the app I logged out and then logged in again. Never got prompted with a selection went immediately to send a code to my phone.

@caseyhunt Presume your name is Casey... Casey.In the case of persons that do not have a smart meter you must realise the only information you can deduce is the average daily usage.To do this you simply divide your usage by the number of days in the bill (similarly for any other meters you may have). So generally a waste of time because it gives your daily use (or generation) and you have to wait for the bill to arrive. You can if you desire read your own meter data and plot that on a spreadshe ...

@redcliffe One of the issues with the implementation of 2FA by AGL is that it does not offer the option to send a code to an email address, only to a single phone number. One option, that is available to you, is to change the contact phone number to your number, as I suspect that your dad has never received a phone call from AGL.Cheers Neil

@caseyhunt Don't understand your issue.If you have a smart meter you can view your daily usage then by clicking on the day you can see your hourly usage.You can also view in the past by selecting previous periods (for up to the last two years).If you don't have a smart meter you cannot get any data other than the consumption or solar generation for a complete billing period. Below is my data for Jan 2026 so far this year DatePeak kWShoulder kWO/peak kWExport kWCarried Fwd28.2940.02116.136282.95 ...