NeilC's latest conversations

NeilC Powerhouse
Tuesday

Re: Energy Rebate

@Ymillett Log onto your account on the web interface, look under billing / transaction history, you should a confusing message similar to : 13 Aug 2024 AUS SA Gov Energy Relief - $75.00 Could not find this in the APP. We live in SA the statement is not correct we do not get any SA Gov Relief, it should state 13 Aug 2024 AUS Fed Gov Energy Relief - $75.00 Your FED amount is paid in 4 by $75 payments. This payment will be taken on my next bill. If you have monthly bills ...
10 Replies 0 Likes
NeilC Powerhouse
a week ago

Re: update credit card

@Mokiwok25 https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/update-credit-card/td-p/26883 Click on the link above to get your answer.
Solved 4 Replies 0 Likes
NeilC Powerhouse
a week ago

Re: The web account and app display errors.

@Connie6677 You asked why you were only seeing the LAST data. I answered your question and told you why.
4 Replies 0 Likes
NeilC Powerhouse
a week ago

Re: Cancellation

@JJ10 @Scottie68 Do you both realise that this site is basically a blog.It is monitored by AGL but no guarantee that an AGL rep will answer. https://www.agl.com.au/help-support/contact-us Click on that link and either use message us from your account or call us. Unless you have a smart meter I would suggest to everyone that you should read your meter(s) at the time you actually leave the premises. The other thing is that when you have an online chat you have the opportunity to save a copy of the ...
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