About NeilC

@Giff Thanks for the INFO.Your are correct, DEMAND CHARGES are based on kWh.Use 3kw in half an hour in DEMAND times you will be charged for 6kWh in demand rates for your DEMAND time rating for the number of days in your rating period. Now you please explain to me, why, yesterday, I consumed 5.115kw of power for the 24 hour period.For the period 17:30 till 18:00 I consumed 0.297kW which calculates to .594kWh according to DEMAND RATES but from 17:00 to 18:00 I only consumed (0.154 +0.297) = .451k ...

@Anytime The person you contact is yourself. Look at the AGL app or logon to My Account from the AGL web page to see your export to the grid. Older solar systems do not seem to reset themselves after a power failure. Check your circuit board to see if you have any circuit breakers that have dropped, the PV (Solar) breaker should be clearly marked. Go to your inverter (during the day when the sun is out) and go through the shut down routine (which should be displayed) wait a minute or so and rest ...

@drob59 Debbie, The issue is not with AGL and will occur with any retailer. What you need to do is change your showering methods especially in the Cooler months.It's nice to have a HOT shower, but do you really need a LONG HOT shower. Is your shower fitted with a WATER SAVING SHOWER HEAD? Say for instance your shower runs at 7 litres per minute then you will consume the 250 litres in about 28 minutes. So that is 4 * 7 minute showers! Now once the tank has heated overnight and your controlled loa ...

@Giff Without seeing all of the actual files no I have not seen it. Having a guess I would say it was a Controlled Load File where metering does not start until 00:30, hence the first amount would be from 00:30 till 01:00 for the first half hour. Metering times should be on the Ausgrid Site (and are) but I did not look deeply into them. Cheers Neil I you like my reply please click the LIKE button.