About Lester

Your HWS is on a CL (controlled load) circuit ??Check with your DNSP (or through AGL helpline), as some DNSPs have different CL tariffs available, with more than one cycle per day.Here in SA CL is now set to come on during solar soak, when the state generally has more renewables available.I know I have seen NSW users mention they have at least 2 (maybe more) tariff options, and CL options.If you have a CL meter, you can see the specific times of use in your data, available to download form the A ...

Electricity meters are extremely reliable, but do rarely get issues.Maybe to start, just a few things I advise you check . . . Is your meter an older analogue meter, that needs to be read, or a smart meter ?If analogue needing reading, are these last 3 bills actual reading bills, or estimated reads ?With AGL and your old retailer.I have seen this before at my workshop, which is behind a locked gate most of the time, I had many estimated bills that ALWAYS seem to be way overestimated (I once rece ...

@Victor2 besodes the dialy supply charge, there is also the CL trap with an electric HWS if applicable.These are totally separate metering to general usage and solar grid feed, so if you did have a HWS on CL, check that out.Needs to be put onto general usage circuit, preferrably woth a timer, so you can set it for soalr soak hours or night time for a little battery top off.YES, I know you said your bill was higher than pre solar and battery, and this should not be the case of course even with th ...

Hi @Markh1 . . . this has been going on for probably 3 - 4 years, people on quarterly just being moved to monthly.Seems to happen annually and not linked to smart meter install, but you should have the option to go back to quarterly.At least you used to, might have changed ?Try going to Billing > Payment options > All payment options > Bill frquency, see it there is a monthly / quarterly billing tick box you can hit to go back.I recall there might have been changes, maybe you have to call them n ...