Internet

New customer been with AGL a week. Internet continually drops out multiple times a day and night. I’ve done soft and hard reboots. help pls

Anyone else's internet stop working after getting a notification saying they were transferred to aussie broadband? I was on call with tech support for about 2 hours, eventually they said it was a problem with my router, so I went and bought a new one, and now can't connect the new router to the inte

My internet is not working and no longer visible on my agl app please help me

Since being advised of AGL NBN changing to Aussie Broadband my internet speeds have dropped significantly. I have done all the usual checks. Is this deliberate by AGL?

Hello, My internet has been down since yesterday, and this is not the first time this has happened. I contacted your customer support, and your representative told me the service would be restored within five hours. However, the internet is still not working. At the same time, you charge customers e

My wifi has been disconnected since Wednesday and it's now Monday. The modem just disconnected from the NBN box where it's plugged in. I've tried doing all the trouble shooting for the modem. It's an eero provided by AGL and it says it's a provider issue. NBN claims there's no outages. The outage si

Hi everyone, I've just moved into an apartment and I'd like to connect AGL nbn (I already have AGL for my electricity, and a neighbour in my building has an active AGL nbn service, so I know the building is serviceable). The problem: my unit doesn't appear in the nbn database. When I enter my addres

Since the 16th January 2024 the internet speed of my connection has been very very slow. This is in the Griffin area within a townhouse complex. My internet plan is a 50/20 mbps plan and off peak should achieve close to that. This is intermittent and changes throughout the day ( 8am to 5pm) from slo

Why is my usage report not available until nearly 2 days later? It used to be that you could see your usage data for yesterday, but now it looks as if the most recent data is for the day before yesterday. I am on the website, not the app.

Hi i have a telstra smart gen 2 modem just wondering if it will work on agl if I move to agl internet