Internet

Hi, I couldn't connect to internet in Midland, Western Australia 6056. Have been turning off and on my modem but no luck.

[Personal details removed] This is the first time in my life, I am writing something like this. Circumstances have left me no choice as it is taking a huge toll on my mental health. I moved to a new house last week and being a first time customer signed up with AGL Electricity and Internet plan. Alt

Hi everyone, I’m reaching out to see if anyone else has experienced their bundle discounts disappearing after the recent backend migration to Energy Telco / Aussie Broadband. My NBN and two mobile lines had their recurring bundle discounts ($15 off NBN and $5 off each mobile line) applied without is

Having the hardest time trying to work out my AGL internet bill. Now, they've moved provider from AGL to Aussie Broadband and I have a bundled electricity and internet account with AGL. With a $10 discount on the payment of the internet, per month, as a reward. And of course, when they change servic

Hello AGL team, I have tried many time to reach out on 131245, the only reply I get: hold on the line, I have waited for long time with no reply, that happened many times. I want to cancel/disconnect my home internet ASAP as I moving out from the apartment.

Has anyone had anything similar? Since changing to Aussie BB, my internet connection continually drops out, hadn't happened until this changeover, plus speeds have reduced dramatically. Frustrated Customer

Have noticed an internet outage around 6am in Carnegie Victoria. Still out at 7am. Please raise an incident with NBNCo if required. Resetting broadband modem as per instructions didn't work. AGL tech support unreachable until 8am. AI bot forwards to Energy team, who can't even take down a complaint

Hi My name is CUIMEI [removed personal details]. I am with AGL internet plan, customer number:[removed personal details], monthly $66 plan Due to family issue, I need to cancel the internet plan for now effectively from today 16/9/26 [removed personal details]

How can AGL internet provide any acceptable service if they only provide technical support hours 8am to 6pm Monday to Friday. Support hours must be provided for 24 hour services 24x7. There is no support over the weekend. A recent outage over the weekend was unbelievable to discover when I called Sa

Moving house and wondering if you all recommend agl internet or find someone else?