
Internet
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Topics (3)
Internet Accounts & PlansQuestions and discussion about AGL's Internet plans and your AGL Internet account | 127 posts | Modems & HardwareQuestions and discussion about modems and other hardware used to get online with AGL | 104 posts | Internet - GeneralAll general questions and discussion related to AGL Internet | 263 posts |
Latest discussions
Wifi Connection
Having issues with consist wifi connectivity. It doesn’t seem to reach very far, and when in reach commonly drops in and out of connection. Initially I chose the basic internet service, and have since upgraded, unfortunately this has not resolved. I’m an existing customer, with gas and electricity p
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Internet - General
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Re: Slow upload speed - Any suggestion for this issue?
Saved: Fri 9/12/2025 4:08 AM I was reading Life line's account of suicide caused by financial difficulties today. I paid $140 by the 28th August, but paid it to the old account no. I had notified you of this but kept getting messages on my phone and Emails like this one. My husband is in a nursing h
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Internet Accounts & Plans
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NBN connection box needed
New to Home Fast on HFC. Eero7 arrived but require NBN connection box to hook up. Is NBN connection box (and cables) coming or do I have to get it from Telstra or something?
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Modems & Hardware
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Internet setup
I am new with AGL. Please guide me about internet setup? What about internet modem/device? Would AGL provide the setup?
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Internet Accounts & Plans
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standard technician service charges for establishing a new NBN connection in an apartment
Hi, Could you please provide information regarding the standard technician service charges for establishing a new NBN connection in an apartment located within a building that is already serviced by FTTP NBN? Many thanks
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Modems & Hardware
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Frustrated a long-term customer Internet
I tried a couple of times in the last week to pay my Internet bill where this keeps rejecting my car even though I’ve got money on them. Now you’ve disconnected my Internet $68.50
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Internet - General
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Internet issues
Hi. My internet is very patchy. Sometimes it works. Sometimes it dies. Can I ask your engineers to confirm that there's no issues on your side? This way I can narrow it down to potentially my modem or some other issue on my side. Thanks
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Internet Accounts & Plans
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Total new charges and credits
Subject: Complaint Regarding Incorrect Internet Bill Charges To Whom It May Concern, I am writing to formally raise a complaint regarding the most recent internet bill issued to me. My details are as follows: Name: [removed personal details] Account Number: [removed personal details] Billing Address
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Internet Accounts & Plans
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Telstra Smart Modem 2.0
Can I check if I can use the Telstra Smart Modem 2.0 (Arcadyan LH1000) on AGL Internet? Currently I'm on Telstra 50/20 plan.
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Modems & Hardware
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NBN FTTB Connection using my own Modem
Hi, Im trying to set up a WAN connection to my model. Under WAN, i created a new DSL connection. I’m prompted with many unknown fields such as DSL Transfer Mode, VPI/VCI etc… i put in under PPP username & password ACC followed by my internet number. My Modem type is ZTE H1600.
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Modems & Hardware
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