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Internet

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Topics (3)

Internet Accounts & Plans

Questions and discussion about AGL's Internet plans and your AGL Internet account

127

posts

Modems & Hardware

Questions and discussion about modems and other hardware used to get online with AGL

104

posts

Internet - General

All general questions and discussion related to AGL Internet

263

posts

Latest discussions

  • Wifi Connection

    Having issues with consist wifi connectivity. It doesn’t seem to reach very far, and when in reach commonly drops in and out of connection. Initially I chose the basic internet service, and have since upgraded, unfortunately this has not resolved. I’m an existing customer, with gas and electricity p

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    Internet - General

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  • Re: Slow upload speed - Any suggestion for this issue?

    Saved: Fri 9/12/2025 4:08 AM I was reading Life line's account of suicide caused by financial difficulties today. I paid $140 by the 28th August, but paid it to the old account no. I had notified you of this but kept getting messages on my phone and Emails like this one. My husband is in a nursing h

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    Internet Accounts & Plans

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  • NBN connection box needed

    New to Home Fast on HFC. Eero7 arrived but require NBN connection box to hook up. Is NBN connection box (and cables) coming or do I have to get it from Telstra or something?

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    Modems & Hardware

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  • Internet setup

    I am new with AGL. Please guide me about internet setup? What about internet modem/device? Would AGL provide the setup?

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    Internet Accounts & Plans

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  • standard technician service charges for establishing a new NBN connection in an apartment

    Hi, Could you please provide information regarding the standard technician service charges for establishing a new NBN connection in an apartment located within a building that is already serviced by FTTP NBN? Many thanks

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    Modems & Hardware

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  • Frustrated a long-term customer Internet

    I tried a couple of times in the last week to pay my Internet bill where this keeps rejecting my car even though I’ve got money on them. Now you’ve disconnected my Internet $68.50

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    Internet - General

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  • Internet issues

    Hi. My internet is very patchy. Sometimes it works. Sometimes it dies. Can I ask your engineers to confirm that there's no issues on your side? This way I can narrow it down to potentially my modem or some other issue on my side. Thanks

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    Internet Accounts & Plans

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  • Total new charges and credits

    Subject: Complaint Regarding Incorrect Internet Bill Charges To Whom It May Concern, I am writing to formally raise a complaint regarding the most recent internet bill issued to me. My details are as follows: Name: [removed personal details] Account Number: [removed personal details] Billing Address

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    Internet Accounts & Plans

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  • Telstra Smart Modem 2.0

    Can I check if I can use the Telstra Smart Modem 2.0 (Arcadyan LH1000) on AGL Internet? Currently I'm on Telstra 50/20 plan.

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    Modems & Hardware

    6.8K

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  • NBN FTTB Connection using my own Modem

    Hi, Im trying to set up a WAN connection to my model. Under WAN, i created a new DSL connection. I’m prompted with many unknown fields such as DSL Transfer Mode, VPI/VCI etc… i put in under PPP username & password ACC followed by my internet number. My Modem type is ZTE H1600.

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    Modems & Hardware

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