Internet

I just want to know what is going on with the Internet/Wi-Fi? For starters I keep losing Internet connection and when it’s on everything is lagging jolting and this has been happening for the last month. Almost we seem to be the worst and we are supposed to be on the top plan paying over $100 a mont

I’m extremely disappointed with the service I’ve received from your team. For the past month, I have been chasing your support regarding a simple NBN connection, and despite spending countless hours over the phone, there has been no proper resolution. To make matters worse, some of your employees th

Hi Team, I’ve had no internet at 79-85 Oxford Street, BONDI JUNCTION NSW 2022 since yesterday and was told to hire an electrician myself to solve the issue. Please provide written confirmation that the fault is inside my property, beyond the NBN boundary, and that AGL won’t send a technician. I need

Just wondering what is happening with my account?Is it activated or not

Having lots of trouble with securing the connection between eero 5 wifi system and nbn (FTTP). There is an eero with the WAN IP Address but I cannot access eero settings to fix this as I cannot set up the modem.

I thought I'd make use of the discount on FTTP NBN in our new house (we subdivided out block built new houses). So after years with Internode and having ask AGL pre-sales if IPv6 is support I find out in practice no IPv6. Then I find the IP port forwarding does not work either. What the heck? I'm ha

I have tried the live chat multiple times but they’re useless have no clue what I am talking about. NBN are doing a free speed upgrade to people on the 100 download speed plans and above. Maybe providers have already emailed, created a web page, and even started rolling out the free upgrade to their

I don't know if it is just me but i am currently on a home fast plan, supposed to be max 100 Mbps download speed but for some reason i never get more than 84 Mbps. I use ethernet cable to connect to my pc. Peak hrs i get around 50-60 but maximum is 82-84 never seen 100. Support couldn’t help me eith

Has anyone else having issues with AGL internet lately? For the past 4 days my connection has been really unstable. It keeps dropping out every now and then, stays down for 2–3 minutes, then comes back on… only to drop again shortly after. This cycle just keeps repeating. Is anyone else experiencing

We just moved in to a new house, transferring our AGL account. We bought over our AGL modem only to find there is no way to connect it to the NBN socket in the wall. Does this mean the black NBN box (the one that is specific to a certain house and must stay there) is missing, or are we missing a par