Internet - General

I have been connected to AGL/NBN/ Aussie Broadband for 6 weeks now. During that time I have had 2 long sessions with Tech Support, having waited about 30 mins to get connected with a person. The continuing problems have been - poor speed for 1 TV and 1 PC ? ( upgraded from 50 to 100 MBPs after 3 wee

I believe that my contract offers 50Gbs, Please check my download speed. It seems to slow in the evenings.

Hi, I couldn't connect to internet in Midland, Western Australia 6056. Have been turning off and on my modem but no luck.

Hello AGL team, I have tried many time to reach out on 131245, the only reply I get: hold on the line, I have waited for long time with no reply, that happened many times. I want to cancel/disconnect my home internet ASAP as I moving out from the apartment.

Has anyone had anything similar? Since changing to Aussie BB, my internet connection continually drops out, hadn't happened until this changeover, plus speeds have reduced dramatically. Frustrated Customer

Have noticed an internet outage around 6am in Carnegie Victoria. Still out at 7am. Please raise an incident with NBNCo if required. Resetting broadband modem as per instructions didn't work. AGL tech support unreachable until 8am. AI bot forwards to Energy team, who can't even take down a complaint

Hi My name is CUIMEI [removed personal details]. I am with AGL internet plan, customer number:[removed personal details], monthly $66 plan Due to family issue, I need to cancel the internet plan for now effectively from today 16/9/26 [removed personal details]

How can AGL internet provide any acceptable service if they only provide technical support hours 8am to 6pm Monday to Friday. Support hours must be provided for 24 hour services 24x7. There is no support over the weekend. A recent outage over the weekend was unbelievable to discover when I called Sa

New customer been with AGL a week. Internet continually drops out multiple times a day and night. I’ve done soft and hard reboots. help pls

My internet is not working and no longer visible on my agl app please help me