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02-11-2018
11:01 AM
Any energy discharged from the battery will be used by the home first, and any additional energy discharged that can’t be used by the home at the time will be exported to the grid.
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by
M-J
in AGL Virtual Power Plant
M-J
in AGL Virtual Power Plant
02-11-2018
11:01 AM
27-08-2019
12:37 PM
Getting set-up with solar
Once your solar panels have been successfully installed on your roof, your meter will need to be updated. This is to make sure you’re g...
by
David_AGL
in AGL Virtual Power Plant
David_AGL
in AGL Virtual Power Plant
27-08-2019
12:37 PM
19-05-2022
08:05 PM
My latest bill has a line: Apr Demand 3.538kW $0.xxxx $yy.yy (normalised for 30 day...
by
Giff
in Managing Your Energy
19-05-2022
08:05 PM
Show results in replies (7)
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Received a courtesy call from AGL in response to my feedback. Our monthly billing cycle st...
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@Giff Giff In SA our Distributor / Supplier SA Power Networks...
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I have submitted a question via the AGL Feedback site. Watch this space.
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@NeilC Thanks Neil. I note everything you said. All I ...
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@Giff Giff, "All I am asking is how did AGL get the Demand value of 3.538kW...
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@NeilC Thanks Neil, Checked those things first. Indeed 1.769 is...
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Correction: I saved $1.29
15-04-2022
02:00 PM
I am trying to understand how the "Demand Tariff" is determined. AGL Description: Demand Charges are based on the load you place on the electricity network. It is measured over 30-minute int...
by
Giff
in Energy Accounts & Plans
15-04-2022
02:00 PM
Show results in replies (9)
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Hi Giff! Demand charges can vary depending on your electricity network, based on what you'...
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Cancel the zero value column issue. Excel had formatted the column as an integer which became...
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Thanks for reply Niam. Are there any plans to show the Demand number in the online app so users can...
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Thanks Neil @NeilC and @Palmplex for taking the time to respond. My in...
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PS found the Ausgrid meter data request page. Can't wait to get it loaded into a spreadsheet!!
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@Palmplex https://www.canstarblue.com.au/electricity/demand-tariffs/ ...
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@Giff @Palmplex Hi to you both and thanks for the likes. Now the NEM F...
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Your explanation sounds simple but it doesnt help. What has the 30 minutes got to do with finding ...
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@Giff @-Nam- You should check with your SUPPLIER / Distributor. In SA ...
14-11-2016
10:46 AM
By being a part of AGL’s virtual power plant you get a discounted battery price, helping you to enjoy the benefits of battery technology in your home for less. You can also store more renewable energ...
by
JeremyH
in AGL Virtual Power Plant
JeremyH
in AGL Virtual Power Plant
14-11-2016
10:46 AM
22-02-2022
06:49 PM
Does anyone know how to stop these messages?!! No option to stop or unsubscribe. No option to change preferences online. I have called AGL, sent online messages but I’m still getting them…. Hel...
by
StopTextingMe
in AGL Website
22-02-2022
06:49 PM
20-12-2021
07:04 PM
I'm not sure if my solar panels are working? where/whom do I ask to get it checked. We bought the house 4 years ago and not sure who is the installer of the panels?? Need the contact details of an o...
by
skamella
in Solar, Batteries & Technology
20-12-2021
07:04 PM
13-08-2019
08:07 PM
Hi, has anyone else suffered from smelly gas over the last week? We had guests staying with us last weekend and the gas heater had smelly gas fumes coming out (not like normal) from Friday night, and...
by
ronaford
in Energy - General
13-08-2019
08:07 PM
Show results in replies (8)
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A kerosene-like odour from a gas space heater is a common issue, but the smell is not caused by the...
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@ronaford Hi Ron, please check out my response above on this. In particular: A kero...
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Well, there seemed to be some improvement this winter, however, today the Kerosene smell is back fr...
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This response is not adequate. We did not use cleaning solutions as we woke up and didn't clean the...
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We’ve also been experiencing smelly gas for a couple of weeks. We’re on natural gas and this is occ...
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Hello Howie2! Welcome to AGL Community! Having a strong gas s...
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Hello, We also have the same issue for the last two days our two Rinnai gas heaters are both pumpin...
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Noticed this same smelly gas last night thought it was my heater then today while cooking the same ...
13-11-2021
05:40 PM
I would like to heat our water during the day to take advantage of our solar. How do I turn off the “off peak” feature?
by
Tereza
in Managing Your Energy
13-11-2021
05:40 PM
01-04-2022
09:36 AM
Hi - Im a new customer with AGL (Gas/ Electricity and NBN) Ive set up direct debit on my credit card but its still saying there is an overdue bill. I then tried using the message/ chat function but ...
by
AndrewTeoh
in AGL Website
01-04-2022
09:36 AM
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