About jinge6

Hi, Spoke to the AGL tech support and they got this sorted for me. I had to put customised DNS settings in my WIFI router and it worked. IPv4 Primary set 8.8.8.8IPv4 secondary set to 8.8.4.4 James

Hey Marty - thanks for replying. Good to know I'm not alone! The Kayo support just keeps telling me to restart my AppleTV. So I've done some more diving into what's happening. Below is an extract of what happens when I ping help.kayosports.com.au over my internet connection and with my VPN enabled. When I enable the VPN I can access the Kayo website because I get a response from the web server. When it is my straight internet connection. the request times out. Details below - but you can see th ...

Hi All I have an AGL 100MB internet plan with an eero wifi router. This week Kayo stopped working on my AppleTV. I tried to go to the Kayo support site on the internet via my laptop and the Kayo website wouldn't load. So I connect my laptop to my personal hotspot on my mobile phone and boom - the Kayo website loads. Then I create a guest wireless connection on the eero wifi router and I can login to Kayo. I also have a VPN service on my laptop so I turn that on a second test. Over my VPN service ...