About Scottie68

AGL are upgrading my electricity meter to digital. Is this going to be a painless process? I highly doubt it.The meter is being changed one week into the new billing period. Does this mean I will be billed for the last week that the old meter is in service then another bill dated from when the digital meter is installed? I will be overseas when this change takes place, so will be unable to address any issues should they occur. Wish me luck

I received an email advising that the gas charges would increase on 1/8/25I have tried to investigate changing to another (possibly cheaper) plan but no alternatives available using the ‘compare plans’ feature in my account.The new charges are ridiculous (once again….) Also, the ‘free 3hrs 10am-3pm’ are probably useless to those of us who work.廊I am out of the house from 6am to 4pm at least three days per week. And on other days am not home from 10.15 until approximately 12.30-13.00.

I sent AGL a meter reading (electric) on 9/2/25I received a bill and paid more than half the amount on 14/2 Then on 15/2 a contractor from ‘Skilltech’ tried to read my meter AGAIN as my address was on his ‘list’ - he could not do so, as I had covered the meter with a note stating that I had read the meter and received a bill. He informed me that he had entered ‘customer refused access’ into ‘the system’What a joke. I understand that this contractor was doing his job, but if AGL have already bil ...

I did receive another bill for THREE days useage. I receive quarterly bills, and that suits me. My gripe is that my reading should NOT have created a bill, but the message was that the reading was accepted. Don’t accept it if you are only going to create another one two days later!!!Sent from my iPhone