After listening to your feedback, we're excited to show you the new-look eBill summary. As well as freshening up the look and feel, we've added some crucial information so you can quickly get the important details about your account.
In addition to your bill amount, due date and other useful links, you'll now see:
While we've tried to include most useful information, you're still able to download your bill in full by selecting View your bill on your bill summary. You won't need to log in to your account to do so.
Alternately, you can access your bill by logging in to My Account.
To access your bill via the AGL app, select the Billing tab, tap the bill you'd like to view, then View PDF.
This new-look eBill was created based on feedback from customers like you, and we'd love to hear what you think. If you have any questions or comments, you're welcome to add them to this post!
From what I read that's only if you log into your online account and go to the Billings tab and then you can download and print it. It used to be directly available as a pdf if you clicked on a link on the email or attachment. I don't understand why that can't still occur.
This format will be very easy for scammers to forge. I can see scammers getting people to click a link to a fake website and getting them to pay their bill there or at least try to steal their credentials. We have seen a huge number or forged emails in the last few years - ATO, banks, delivery companies - what safeguards do you have to avoid this happening to AGL and their clients?