What's New

Audio Graphs (on iOS) - introducing accessibility support through audio graphs allowing you to turn charts into audible representations, helping people who are blind or have low vision to get an understanding of how those charts look like.   iPad Support - introducing iPad support allowing you to view and manage all your AGL services using the larger form factor of the iPad. The app has been optim ...

Audio Graphs allow us to turn charts into audible representations, helping people who are blind or have low vision to get an understanding of how those charts look like.   To access Audio Graph for a chart:    1. Navigate to a screen that is displaying a chart while Voice Over is enabled (VoiceOver can be enabled from the settings on your device, or using shortcuts such as pressing the home button ...

Are you looking to purchase, lease or finance an electric vehicle within the next couple of years? What are your considerations while you weigh up the decision? Would you consider renting the vehicle as opposed to leasing or financing the purchase?   We'd love to hear your thoughts on EVs!

After listening to your feedback, we're excited to show you the new-look eBill summary. As well as freshening up the look and feel, we've added some crucial information so you can quickly get the important details about your account.   What's changed?   In addition to your bill amount, due date and other useful links, you'll now see: Whether your bill is an estimated or actual meter read (if you h ...

Push Notifications: Get notified, for what you want, when you need it     You no longer need to go into the app to find out when your bill is due, which day you need to submit a meter read, or if you've received a response to your message. We'll send you a notification on your phone so you can get on with life.   You can now receive notifications for: Pre-Due Bill Notifications: reminding you abo ...

Enhanced usage experience for basic meter customers  If you’ve got a basic meter – you’re going to love this update. We’ve built a better basic meter experience to help you more easily visualise your usage and stay in control of your projected bills.    With basic meters until this point, you’ve had to wait until your bill is generated to get usage details, which can take up to 3 months.    Today, ...

New solar features provide detailed insights   As part of our ongoing mission to remain at the forefront of solar energy in Australia, this release sees the unveiling of a revamped usage interface for solar users to glean a new level of insight from.   Using the app, you can now see your energy sold to grid, energy bought from grid, net position and more at a glance. You can also choose hourly, we ...

We are excited to have recently introduced a brand new feature to AGL Solar Exchange called Trade Points. Trade Points is a new way to increase your membership rank and could in turn, help boost the amount you save on your electricity bill.   It’s easy to earn Trade Points. You can earn points by doing three simple things: Refer friends and family Receive 3,000 Trade Points when friends and family ...

We continuously look to improve and refine our customer service, and this update is our latest effort to do just that. While we work hard to make sure live chatting and calling by phone are as easy as possible, we wanted to provide another option for when you don’t have the time.    That’s why we’ve introduced AGL Messaging to the AGL app, which allows you to send us a message and then go about yo ...

A new version of the iOS AGL app is now available for testing. To check it out, follow the instructions here.   We’ve been busy this release, bringing you some welcome fixes and improvements. New this version: Help & Support section improvementsSolar feed-in tariff now shown for customers with smart meters Recently added: AGL MessagingPush notificationsWeb links to some AGL services now open the a ...