Velocity Bonus Points

MrMichaelB
Conductor
4 Replies 3566 Views

Hi, I signed up to AGL on the 29/6/24. There was a Velocity bonus points offer if I signed-up before the 30/6/24 where I would receive 20K points for electricity and 10K for Gas. However, I've only been credited 10K for electricity and 5K for Gas?! 

22 REPLIES 22
KPC
Switched-on
0 Replies 474 Views

Hi Deepesh, I had sent you my name, dob for verification last week as requested. Is there any update on the findings? Thanks.

MrMichaelB
Conductor
2 Replies 488 Views

Still no resolution to this issue.

Basil_AGL
AGL Community Manager
0 Replies 363 Views

Hey @MrMichaelB, sorry you're still waiting - I'll send you a direct message and get this sorted for you. Cheers, Basil