About SYED_AGL

Hi @Kyliejc Thank you for reaching out. I recommend waiting until you receive your bill and comparing it with your “sold to grid” data, as live data can sometimes be inaccurate when processed back to the grid. If you still notice any discrepancies after reviewing your bill, please contact us directly so we can investigate further We are here to help! SYED

Hi @Ohm We understand finding a good deal is important, and we want to make sure you're on the best available plan. We’re here to assist you in exploring other offers and can help you with a personalized quote. Compare online https://www.agl.com.au/residential/energy/compare-plans If you want us to look into this for you, please share your account details via private message, so I can personally look into this for you. SYED

Hi @Ann_G Thanks for reaching out and sorry to hear about your trouble. We typically very responsive and keep the customer updated. I am going to send you the private message to get your account details, so I can personally look into this for you or escalated further if needed. We are here to help SYED

Hi @John1111 Thanks for reaching out and sorry to hear about your experience. which 1300 number you were using to call us as our customer service number is 13 12 45. Please send us your account details via private message, so I can personally look into this for you SYED