Hi,
I’m truly sorry to hear about the trouble you’ve been facing, and I completely understand how frustrating this situation must be for you.
To ensure we address this properly, please reach out to us through https://www.agl.com.au/help-support/contact-us. Our dedicated team will look into it right away and assist you further.
If there’s anything else I can help with in the meantime, please don’t hesitate to let me know.
