SYED_AGL's latest conversations

SYED_AGL AGL Moderator
yesterday

Re: Terminating Bill Smoothing

Hi, I’m truly sorry to hear about the trouble you’ve been facing, and I completely understand how frustrating this situation must be for you. To ensure we address this properly, please reach out to us through https://www.agl.com.au/help-support/contact-us. Our dedicated team will look into it right away and assist you further. If there’s anything else I can help with in the meantime, please don’t hesitate to let me know.
7 Replies 0 Likes
SYED_AGL AGL Moderator
yesterday

Re: AGL Rewards BP fuel offer

Hi Thank you for reaching out! I'm happy to let you know that you can absolutely take advantage of this offer through our app. Simply register on the app, and you’ll find easy-to-follow instructions to guide you through the process. If you run into any issues or need further assistance, please don’t hesitate to let me know. I’m here to help
10 Replies 0 Likes
SYED_AGL AGL Moderator
Wednesday

Re: AGL cut my Internet without notifying me. Waiting for 12th day already.

Hi, I'm really sorry to hear about the trouble you've been experiencing — I completely understand how frustrating this must be for you, and I appreciate you bringing it to our attention. To help us get a better understanding of the situation, could you please elaborate a bit on your previous correspondence with our agents? Also, if you could send us your contact details via private message, we’ll arrange for one of our specialists to give you a call and work towards resolving this for you as soo ...
1 Reply 0 Likes
SYED_AGL AGL Moderator
Wednesday

Re: Website showing incorrect bill and received incorrect SMS message

Hi, Thank you for reaching out. I'm really sorry to hear about the trouble you've been experiencing — I completely understand how frustrating this must be for you, and I truly appreciate your patience. Could you please send us your account details via private message? Once we have them, we’ll look into this further and escalate it to our payments team to get it resolved as quickly as possible. Thanks again, and we’re here if you need anything else in the meantime.
3 Replies 0 Likes