AGL Emsil address

Wendytan128
Switched-on
2 Replies 7273 Views

Hi

 

I have queries on my GAS billing and payments.

Pls advise what is AGL email address where I can send

 

Thanks

Wendy

6 REPLIES 6
David_AGL
AGL Community Manager
1 Reply 7271 Views

Hi Wendy,

 

We don't actually use email for customer support queries, but there are a number of other channels available, including phone, live chat and messaging. Contact us here, or log in to your My Account and click "Message Us".

Davidald
Semiconductor
1 Reply 7268 Views

What a shocker, the "message us" link does nothing when I click on it?

David_AGL
AGL Community Manager
1 Reply 7266 Views

@Davidald There is no  message us link in my post.

 

You need to log in to your account and click the blue "Message Us" button on your account overview page.

Davidald
Semiconductor
1 Reply 7263 Views

Thanks for your reply. I was referring to the "message us" hypertext link in "My Account".

David_AGL
AGL Community Manager
0 Replies 7260 Views

@Davidald Thanks, any chance you could provide a screenshot of the link you're referring to so I can get it fixed up? I just tested the Message Us button (which looks like):

Capture.JPG

 

 

 

 

and it seems to be working fine. If you're not having any luck it might be an issue with browser settings. 

Maryda45
Switched-on
0 Replies 6201 Views