Ignored instruction

[PeteCuthbert]

How many times do you need to request PAPER BILLING before some entitled Ahole at AGL deigns to recognise your request and supply same.

I have emailed, spoken to, and snail mailed a request for PAPER BILLING so many times I have RSI.

About time someone listened... PLEASE.

[-Jenna-]

Hi PeteCuthbert, thanks for being part of the Neighbourhood. 

So that I can look into this further, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

Thanks,

Jenna