waste of time and cheating of AGL energy rewards event

[andy0416]

in 4 consecutive days, i received message for AGL Peak energy rewards, also one in last week. I kept not using all large appliances and just use minimal energy. However, AGL won't give you the result and the reward. It is cheating customers and wasting my time. I will move to other supplier. AGL is rubbish

[Lono]

It’s the same with me. I should be getting emails to let me know how I went, and I’ve heard nothing. I asked the helpline and they weren’t able to tell me anything except that it takes 7 days to come through. It’s been longer than that since my first challenge 

[andy0416]

AS I said, there is no point to join and just waste of time, It is impossible to have 4 consecutive days to claim the reward.

AGL consultant is useless, the best is switching to other supplier.

[Lono]

My town has a lot of problems with the internet after rain, and perhaps
that’s why I haven’t seen a reply from AGL .today

[Basil_AGL]

Hey @Lono & @andy0416, really to sorry to hear you have experienced that! I'm going to send you both a direct message to grab some details and will follow up with the team for you. 

Cheers, 

Basil

[Basil_AGL · Accepted solution]

Hey @andy0416 & @Lono, just letting you know that the team have looked into both your accounts and you'll see the credit on your next invoice 😊

Thanks, 

Basil