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Latest discussions

  • Peak awards

    If I go off grid do I qualify for bill reduction

    Question

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    Energy

    12

    1

    0

  • Neighbourhood forum link

    The link on the AGL Help & Support page goes to this link . . . https://community.agl.com.au/ Which comes up to this . . . (can't post an image) . . . Khoros The Forums Are Closed For Maintenance The forums are currently undergoing maintenance. We apologize for any inconvenience this may cause. Plea

    Question

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    Website & App

    1

    0

    0

  • Has anyone not received $200 sign up credit from June 2026?

    I signed up on 10/06/26, am still with AGL. SIgn up credit was to be applied on 17 July. I saw on OzBargains lots of issues with credits being applied on time but most has it applied by August. My first bill is due in a few days. I've just logged in to account and credit hasn't been applied. Wonderi

    Question

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    Energy

    392

    3

    0

  • Peak awards

    What time does it start and finish

    Question

     • 

    Energy

    7

    0

    0

  • Accepted Solution

    Not getting notifications for Peak Energy Rewards

    Hi, I have registered for the Peak Energy Rewards program since I moved to the AGL since April 2026 and until now I have not received any SmS or email for any Peak events. I get all AGL marketing or billing sms. I also checked if I had to apply but shows “deregister” option means I’m signed up. Plea

    Question

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    Groups

    40

    1

    0

  • Transfer number

    My ex had my phone in her name and I was wondering if there was any way I could transfer that to my name without having to speak to them

    Question

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    Mobile

    19

    1

    0

  • Natural Gas Availability

    Hello, Can you please let me know where I can check if there is Natural Gas available to my property? Thank you

    Question

     • 

    Energy

    11K

    3

    0

  • Internet Billing

    I have been having issues with correct billing from about March. I pay the correct amount for what plan we are on, but the incorrect billing never gets addressed in spite of me sending in copies of the invoices and asking for them to be fixed. With the switch to a new internet platform provider for

    Question

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    Internet

    348

    2

    0

  • Meter readings

    So, you get a text from AGL stating that your gas meter is due to be read, and given the option to send a reading. You do that. Then the next day a contractor reads the meter AGAIN. Result - you get two bills. One for the date you sent a reading then ANOTHER bill two days later to add on the day’s w

    Question

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    Energy

    38

    1

    0

  • remove data

    Request for information from AGL and someone to send it to and request all data that's related to me to be removed.

    Question

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    Energy

    34

    1

    0

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