Neighbourhood

Request for information from AGL and someone to send it to and request all data that's related to me to be removed.

I have been having issues with correct billing from about March. I pay the correct amount for what plan we are on, but the incorrect billing never gets addressed in spite of me sending in copies of the invoices and asking for them to be fixed. With the switch to a new internet platform provider for

So, you get a text from AGL stating that your gas meter is due to be read, and given the option to send a reading. You do that. Then the next day a contractor reads the meter AGAIN. Result - you get two bills. One for the date you sent a reading then ANOTHER bill two days later to add on the day’s w

Hello, I am thinking about joining AGL VPP as I recently installed a FoxESS battery. I don't see FoxESS batteries supported, just wondering if they will be I have an AC coupled setup between my SolarEdge inverter and FoxESS inverter and battery. SolarEdge manages my solar panels as my panels have So

Hi, You want us to secure our accounts. You want us to use 2FA. You want us to be security conscious - and that's awesome. WHY then, do you insist on calling us from unidentified/untagged numbers that do not announce they're from AGL - and then ask us to provide personal information to a complete st

On the Overview Page you show the number of days to the next bill, this is based on the current date. Electricity Bill period 19 Sep to 17 Dec 47 days to go Cost to date $24.07 However on the usage page you can only see days that have been included in your usage, for instance today is 31st October 2

The quaterly bill from June to September has not been issued. It now says 28/6-24/12/26 for the billing period. Why hasn't it been issued at the end of September, we have the bill emailed.

The only notification I get is an SMS. I can't download an invoice from an SMS, this makes it technically difficult for me to make my payment. The invoice used to be e-mailed. How can I get my invoice e-mailed?

Hi, So I am a pensioner living alone at home. My last qtr bill (Apr-Jun) was showing average usage of 15kwh per day - completely unreasonable and way higher than any previous bill. I thought this was absurd but was told it must be one of my appliances. I was monitoring my meter trying to identify th

I signed up on 10/06/26, am still with AGL. SIgn up credit was to be applied on 17 July. I saw on OzBargains lots of issues with credits being applied on time but most has it applied by August. My first bill is due in a few days. I've just logged in to account and credit hasn't been applied. Wonderi