Caban's latest conversations

Caban Stellar
51m ago

Re: Bill too high

@Kezboss The reason is that they need the oil in the compressor to be at the correct temperature. The same models are sold all over the world in a variety of ambient temperatures. It is common to have a small heater of about 60 to 120 Watts to regulate this. You can manage this by turning the outside unit off from the circuit breaker. When you wish to use the unit again switch it on a short time (I would guess about an hour would do it) before you wish to run the unit.
11 Replies 0 Likes
Caban Stellar
Monday

Re: Bill too high

@FeeBee21 I would look up the Specifications of the Model you have and see if it has a crank case heater. It may not be obvious.
11 Replies 0 Likes
Caban Stellar
Monday

Re: Bill too high

@Tiddyoggy I do not have a split system, just one small wall unit. When I looked into this a while ago it seemed that MOST split systems had crank heaters of various power levels. The exception seemed to be the more expensive units. I did note that the efficiency figures were only quoted for when the units were operating, not for standby. This unit being in a rental property I am assuming it will probably be the cheapest the owner can purchase, but I could be wrong.
11 Replies 2 Likes
Caban Stellar
Sunday

Re: Abusive staff

@Juannie First tip is to NEVER raise your voice. People in call centres can use that as an excuse to terminate a call. What really gets annoying is if you become more reasonable. Drives them crazy. The next step I would take is to "write" to them with plenty of factual information but a complete lack of emotion. Do not even think of abusing them, even with $ signs. Quote the time and duration of the calls. Look up which ombudsman covers this industry and advise that you will be forwarding this ...
6 Replies 2 Likes