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23-02-2022
07:04 PM
How do I update the new expiry date and security code on my ANZ Visa card, from which my Electricity and Gas payments are drawn?
- Tags
- help_pay
by
Catherine1510
in Energy Accounts & Plans
23-02-2022
07:04 PM
19-08-2024
03:46 PM
I would like a refund of some of my solar credits pls $500 pls advise how this is done
by
Judy1943
in Energy Accounts & Plans
19-08-2024
03:46 PM
15-07-2024
06:37 PM
We recently received a refund cheque in the mail which appears to be from our Solar Feed in Tariff (export). This is very unusual as we have never received a cheque in the past. Any credits are simp...
by
Mctricity
in Energy Accounts & Plans
15-07-2024
06:37 PM
10-03-2021
02:48 PM
I have changed energy provider. Apparently I have a credit with AGL (according to an email message yesterday). I would like this refunded, p[ease.
- Tags
- help_refund
by
ag1l321
in Energy Accounts & Plans
10-03-2021
02:48 PM
Show results in replies (4)
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Hi @Judy1 , The process to obtain a credit is detailed HERE Simply click on the H...
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@Kerrymerrick You do not get a refund for signing up you get a CREDIT. This...
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@ag1l321, If in fact, you are entitled to a refund, AGL will start their long process to refund a ...
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How do I get rid of this bank statement? Anybody can see it
20-03-2024
06:47 PM
Hi I am in NSW and have a Flexible Saver electricity plan with AGL. My bill shows I get charged one flat rate at all times of the day. Does AGL have an option for setting an offpeak elec...
by
chrissned
in Energy - General
20-03-2024
06:47 PM
21-08-2023
11:40 AM
Hi As of July 1 CL1 rates are 22 cents/KWh. Solar feed in tariff is still 5 cents/KWh. We have smart meter which tracks general usage, control load 1 and solar feed in tariff. Hot wate...
by
IrisL
in Managing Your Energy
21-08-2023
11:40 AM
Show results in replies (4)
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@IrisL Iris, As I stated you need to read the manual and also understand the implic...
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@IrisL @Natalie-AGL It should be possible for your off peak meter to be reprogr...
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@IrisL Hi, Iris. Fronius inverters are misleading and you need to read the manual i...
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Hi IrisL, Thank you for your question. Unfortunately, this is something th...
08-02-2024
08:14 AM
Hi, we have an old 1.5kw inverter installed 10 years ago, and on a 60 cents feed in tariff. There has been rumors that the government will end the high 60 cent + rebate program at some stage.&n...
by
kbetts24
in Solar, Batteries & Electrification
08-02-2024
08:14 AM
12-07-2022
05:30 PM
Need to know my NMI number
- Tags
- help_meterid
by
DeeElena22
in Meters & Connections
12-07-2022
05:30 PM
Show results in replies (5)
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@Jahrom, Replied to your other post. Go to your meter box the number is written clearly there.
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@DannyT Simply go to your meter box and the number is written on the meter. ...
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@Silvia111888 Look at this post. I have stated a MILLION times. Open your ...
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@Dannyh https://neighbourhood.agl.com.au/t5/Meters-Connections/NMI-number/td-p/27993...
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You'll find your NMI number listed on your bill. If you don't have one handy, you can check out you...
17-02-2024
02:45 PM
Hi there, We are supposed to be getting a smart meter installed soon. Is it true that the provider will be able to limit our usage, eg A/C, during peak periods? Regards...
by
ND
in Meters & Connections
17-02-2024
02:45 PM
Show results in replies (4)
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@ND Usage cannot be limited, nor can the retailer control your meter. Meter...
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We recently got a smart meter when we had a new solar system installed. For several years we resis...
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Oh, sorry, forgot your basic question . . . Not sure if an energy provider or network operator can...
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As far as I'm aware, smart meters can't be used to access individual items unless perhaps they are ...
17-11-2023
10:03 AM
We have recently transitioned to monthly bills off a smart meter installed a few moths ago. I have been in the habit, from time to time, of keeping my own record of meter readings, but now, on the bi...
by
W-L
in Meters & Connections
17-11-2023
10:03 AM
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