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  • by NeilC
‎02-05-2022 08:33 AM

Solar panel

‎02-05-2022 08:33 AM
Would like to know if I need to do anything to my solar setup as leaving power off for a long time
by Willy in Managing Your Energy
‎02-05-2022 08:33 AM
Show results in replies (1)
  • @Willy    I suppose you have a good reason for turning off your power but that is not c...
‎15-05-2020 12:59 PM

AGL Digital Meter and my current Solar System Cons...

‎15-05-2020 12:59 PM
I received a letter from AGL about the planned upgrade of my current Netmeter (Ausgrid supplied) with a digital meter in early July 2020. I am a bit concerned about this as I have seen negative comme...
by ramesh in Managing Your Energy
‎15-05-2020 12:59 PM
Show results in replies (4)
  • Ramesh, I have written two programs to extract the data from the downloaded data file from AGL. T...
  • Hi Ramesh,   As they say in the Hitch Hikers Guide to the Universe, "DON'T PANIC". AGL in t...
  • Ramesh,   You have lots of fancy gear attached to your Solar.   Date Peak Export...
  • Neil Sure. Will check it out.   Thanks
‎30-07-2019 01:10 PM

Discrepancy between solar inverter power generatio...

‎30-07-2019 01:10 PM
Hi There, I've been monitoring my 5kw Fronius inverter and the kwh produced each day. July 26th was an ok day and reading via the Fronius solarweb app was 18.0kwh produced. Yet on the AGL App for the...
by Kevinh99 in Solar, Batteries & Technology
‎30-07-2019 01:10 PM
Show results in replies (7)
  • Hey MrWill,   Who installed your Meter can you contact them, the guy that put my meter in ga...
  • @Kim1  AGL only knows two things about you.   The electricity that you consume each d...
  • @DanHK    What does your usage say on the WEB interface.   Confused that you are...
  • @DanHK    As promised, it is 06:00 here in SA.   Here are my readings for the 27...
  • Hey MrWill, Find out how to to send me a PM (private message) and I will send you an email address...
  • Kim, When you log in on the page you can see your icon and settings. Third icon on the right is E...
  • Hi Kevinh99,   Welcome to the AGL Community!   As you've mentioned, your...
‎27-08-2021 10:02 PM

3 phase connection.

‎27-08-2021 10:02 PM
How do I find out where the nearest 3 phase availability is for my property? How do I identify if it is in my street?. I know nothing about this subject but need 3 phase to run a lathe and hoist.&nb...
by Ctins in Managing Your Energy
‎27-08-2021 10:02 PM
Show results in replies (1)
  • @Ctins  Look at where your power into the house comes in. If the connection leads to a pole ...
‎20-06-2019 12:33 PM

General Usage Next

‎20-06-2019 12:33 PM
I recently received my latest bill or last bill rather before moving. I have been paying monthly for a number of years and now see there is a charge on my bill for general usage next. This amount is...
by sarahkate in Energy Accounts & Plans
‎20-06-2019 12:33 PM
Show results in replies (1)
  • @Tony50   Now in answer to your "What is General"?   You are talking about Electricit...
‎19-10-2021 12:36 PM

Re: Tax Invoices

‎19-10-2021 12:36 PM
I can't find a Tax Invoice number on my account. Where is it located?
by Red193 in Energy Accounts & Plans
‎19-10-2021 12:36 PM
Show results in replies (3)
  • @lyrical    Log into the App or the AGL web page.   I don't use the App but it i...
  • Hi, Your electronic or printed copy is your proof of payment. In the section "How much energy are...
  • @Red193  According to your statement: Tax Invoice Issued: DD Month YYYY (In the box abou...
‎14-12-2021 10:20 PM

Heating value

‎14-12-2021 10:20 PM
Hi,   I'm interested to know how Heating Value is calculated and applied to my bill. Is there a place I can download (in Excel format) the heating value for my area for the past three years. A...
by Romeo in Energy Accounts & Plans
‎14-12-2021 10:20 PM
Show results in replies (4)
  • @Romeo,   To contact AGL the methods are  HERE.   Simply Left click on the HERE ...
  • @Romeo    More information at AGL - understand your bill    A simply search...
  • @NeilC  Thanks for the response. Just one more question, Is the Heating Value figure value d...
  • Thanks
‎07-12-2019 11:31 AM

solar edge app

‎07-12-2019 11:31 AM
my solaredge app has stopped monitoring on 23rd november, no data at all since then.
by bigbruce in Solar, Batteries & Technology
‎07-12-2019 11:31 AM
Show results in replies (3)
  • Hi,   Can you view the data on the Web.   Have you verified that you are actually gen...
  • Ramesh, Remembering that I am not an AGL employee just a member of the community. SolarEdge is a ...
  • Ramesh,   I have replied on your alternate post.   If the person that installed your ...
‎17-11-2019 11:06 AM

Usage Data Download

‎17-11-2019 11:06 AM
Hi, Can you please advise how I can download usage data limited to a given billing cycle only .  Currently when I click the Download usage Icon it gives data in the csv file dating back over th...
by MrP in Managing Your Energy
‎17-11-2019 11:06 AM
Show results in replies (3)
  • MrP, You can request a file from   "https://refer.agl.com.au/forms/request-metering-data/" ...
  • After Login UsagePage First Picture is after you have logged in. Click on View Usage. You...
  • Hey Batts,   The reason you don't have a download button is because it looks like you don't ...
‎03-10-2019 12:18 PM

Phone number for agl

1 Like
‎03-10-2019 12:18 PM
1 Like
Please can someone ring me I have spent over 1 hour trying to get through to agl queensland
by Jeffrey1 in Energy - General
‎03-10-2019 12:18 PM
Show results in replies (1)
  • As mentioned above. Contact AGL HERE  Select either Phone or Chat Cheers Neil
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